{"id":855396,"url":"https://alion.io/job/busplanner-implementation-consultant","title":"Implementation Consultant","company":{"id":670486,"name":"BusPlanner","domain":"busplanner.com","url":"https://alion.io/company/busplanner","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":150000,"period":"year","method":"role_country_seniority_unknown","sample_n":282},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-15T00:00:00Z","employer_posted_date":"2026-06-15","last_verified_at":"2026-11-02T04:16:25Z","board_verified":true,"closed_at":null,"days_open":140,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":140},"description":"BusPlanner is building a world-class Projects practice, and we are looking for driven, talented, and passionate Implementation Consultants to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the world of school bus transportation.\nWho we are\nBusPlanner builds market-leading software solutions for K-12 transportation departments across North America. We are on a mission to improve student transportation and empower the people who make it happen. We firmly believe that it takes both product innovation and stellar customer service to achieve our mission. BusPlanner has a 40-year legacy in delivering winning products and services to its clients, and we are only getting started!\nWhat you will do\nLead end-to-end client onboarding projects, building and managing detailed project timelines to ensure a smooth and transparent implementation journey\nDeliver clear, proactive, and client-friendly communication at every stage, and coordinate across Technical Solutions, GIS, and Development teams to keep deliverables, dependencies, and milestones aligned\nOwn and execute data migration workflows-cleansing, validating, transforming, and importing client data using Excel and AI-powered tools to drive accuracy and efficiency\nConduct product training and presentations for transportation directors, route planners, and other stakeholders, both online and in-person (must be able to travel)\nBecome a trusted industry and product expert who guides clients through change management, and continuously explore AI tools and automation to streamline processes and improve data quality\nWhat success in this role looks like\nYour clients feel informed, supported, and confident throughout the entire implementation journey - no surprises, no confusion\nData migrations are executed accurately and on time, with minimal back-and-forth or rework\nCross-functional teams enjoy working with you because you keep projects organized and communication clear\nClients go live feeling excited about using BusPlanner\nYou actively contribute ideas that make the implementation process better for the next client\nYou’ll likely do well in this role if you:\nLike owning outcomes, not waiting for direction\nEnjoy turning messy information into structured plans\nCommunicate early, clearly, and often rather than hoping problems fix themselves\nCare about client experience as much as technical accuracy\nNaturally look for ways to make the next project easier than the last\nThis probably isn’t the right fit if you:\nPrefer narrowly defined tasks instead of end-to-end ownership\nDislike ambiguity or need every answer before starting\nWant minimal client interaction\nFeel drained by explaining the same concept in different ways to different audiences\nFocus only on finishing your work rather than improving the process\nAre uncomfortable balancing multiple projects at once\nRequirements\nPrior experience in software implementations, client onboarding, or similar project management roles (bonus points for familiarity with public sector clients)\nStrong project management and problem-solving skills in cross-functional settings\nExcellent written and verbal communication skills-you can make the complex feel simple\nComfort working with data in Excel and an eagerness to leverage AI tools in your day-to-day work\nPassion for customer experience and helping your clients 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