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Salary
≈ $44k – $100k per year (Estimated)
Location
In office (Skegness)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 6, 2026. Butlin's scores A on the Alion truth index.

Overview
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Butlin's is a British holiday resort operator headquartered in Hemel Hempstead, England, running family holidays, short breaks, day visits, conferences and adult weekenders at its seaside resorts. It operates three resorts in Bognor Regis, Minehead and Skegness, where the first Butlin's camp opened in 1936, offering hotels, lodges and caravans alongside waterparks, funfairs, live shows and restaurant brands. Its seasonal and year-round hiring covers housekeeping and accommodation cleaning, chefs and kitchen teams, resort safety officers, stage crew, technicians and electricians, sports coaches and supervisors.

About the Role

We’re looking for a passionate and detail-driven leader to join our Facilities Department at Butlin’s Skegness Resort, where maintaining compliance isn’t just a task-it’s a fundamental priority.

As our Helpdesk & Compliance Manager, you’ll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You’ll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards.

In this fast-paced, high-energy environment, you’ll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin’s internal policies, and all relevant legislation. You’ll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework.

You’ll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth

This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it’s about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you’ll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly.

Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn.

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