{"id":3346878,"url":"https://alion.io/job/butlins-swimming-pool-assistant-manager","title":"Swimming Pool Assistant Manager","company":{"id":668746,"name":"Butlin's","domain":"butlins.com","url":"https://alion.io/company/butlins","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Skegness, United 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high-quality guest experience in line with brand expectations.\nKey Responsibilities\nOperational Management\nSupport the daily operation of all pool and water feature areas. \nEnsure adequate lifeguard and team coverage across all operating hours. \nAssist in planning rotas aligned to occupancy and demand. \nMonitor poolside standards including cleanliness, water quality and presentation. \nRespond quickly to operational issues to minimise disruption. \nSupport delivery of poolside activities, sessions and guest experiences. \n\nHealth, Safety & Compliance\nEnsure full compliance with pool safety operating procedures (PSOP) and H&S legislation. \nCarry out and review risk assessments and safe systems of work. \nMonitor water testing regimes and ensure records are maintained. \nSupport emergency response procedures and incident management. \nEnsure all team members hold valid qualifications and training. \nSupport audits, inspections and compliance checks. \n\nTeam Leadership\nSupervise and support lifeguards and pool team members on shift. \nProvide coaching, training and performance feedback. \nSupport recruitment, onboarding and ongoing training. \nManage shift briefings and ensure clear communication. \nAddress day-to-day people issues and escalate where required. \nPromote a positive, inclusive and safety-first culture. \n\nGuest Experience\nEnsure a welcoming, safe and enjoyable environment for all guests. \nSupport delivery of poolside activities and resort programming. \nHandle guest queries and complaints professionally. \nMonitor guest feedback and support improvements. \nEnsure accessibility and inclusion standards are met. \n\nAdministration & Planning\nSupport stock control for pool chemicals, equipment and uniforms. \nAssist with budgets and cost control. \nMaintain accurate records for training, incidents and compliance. \nSupport maintenance planning with facilities teams. \nDeputise for the Pool Manager when required. \nSkills, Knowledge & Expertise\nNPLQ (or equivalent lifeguard qualification) \nExperience in a leisure or pool environment \nExperience supervising or leading a team \nStrong understanding of pool safety and operations \nGood communication and organisational skills \nAbility to work shifts including evenings/weekends \nConfident decision-making in fast-paced environments \nSafety-first mindset \nVisible and supportive leader \nCalm under pressure \nGuest-focused \nTeam player \nAttention to detail \nProactive and organised","description_format":"text","description_chars":2783,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & 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