Technician

The role of a Facilities technician is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset.

General Duties & Key Accountabilities

Maintenance & Repairs examples

• Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls.
• Replacing light fixtures, bulbs, and fuses
• Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works
• Fixing toilets, toilet cisterns and clearing drains
• Painting and decorating minor areas, preparation and making good
• Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation

Safety & Compliance

• Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to
• Risk assessments are reviewed and adhered to
• Regular safety inspections are carried out
• Support incident response when required.

Operational Support

• Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required.
• Ensure tools, materials and parts are available and stock levels maintained.
• Ensure all items used adhere to Brand standards
• Work collaboratively with the wider maintenance and facilities team.
• Ensure minimal disruption to guests and operations when completing works.

Guest & Team Experience

• Work in a professional and guest-focused manner when operating in public areas.
• Provide advice and support to resort departments.
• Maintain high standards of housekeeping in all work areas.

Experience & Qualification Requirements

• Strong fault-finding and problem-solving skills.
• Ability to work independently and prioritise workload.
• Good communication and teamwork skills.
• Flexible approach to working hours and operational demands.