{"id":1253206,"url":"https://alion.io/job/buxton-consulting-l2-atlassian-cloud-administrator","title":"L2 Atlassian Cloud Administrator","company":{"id":3806737,"name":"Buxton Consulting","domain":"buxtonconsulting.com","url":"https://alion.io/company/buxton-consulting","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-09-10T11:38:02Z","employer_posted_date":null,"last_verified_at":"2026-09-10T11:38:02Z","board_verified":false,"closed_at":null,"days_open":43,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":43},"description":"About the Role:\n\nWe are looking for a hands-on L2 Atlassian Cloud Administrator with strong experience supporting Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray in an enterprise environment. This is primarily an operational and administration-focused position.\n\nKey Responsibilities:\n\n- Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM.\n\n- Create, configure, and maintain Jira projects based on business and project requirements.\n\n- Design, modify, and support Jira workflows and workflow schemes.\n\n- Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations.\n\n- Support JSM configurations, workflows, request types, queues, and other service-management requirements.\n\n- Handle ongoing Jira customization and enhancement requests from business and technical teams.\n\n- Administer and support Xray within Jira for project and test-management requirements.\n\n- Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely resolution.\n\n- Develop and maintain Jira automation rules.\n\n- Use Jira REST APIs for data retrieval, automation, and integration-related activities.\n\n- Write or maintain basic scripts to interact with Jira REST APIs and retrieve information required for reporting, work planning, and roadmap-related processes.\n\n- Support the Atlassian Cloud environment following the organization's recent Cloud migration.\n\n- Work closely with business, engineering, QA, and other technical teams to translate requirements into appropriate Jira configurations.\n\n- Maintain documentation for Jira configurations, processes, workflows, and operational procedures.\n\nRequired Skills:\n\n- Strong hands-on Jira Cloud administration experience.\n\n- Strong Confluence Cloud administration experience.\n\n- Hands-on experience with Jira Service Management (JSM).\n\n- Strong hands-on Xray experience is mandatory.\n\n- Solid experience creating and configuring Jira projects from scratch.\n\n- Strong understanding of Jira workflows, schemes, custom fields, screens, permissions, notifications, and related configurations.\n\n- Experience supporting Jira in an enterprise production environment.\n\n- Experience with Jira automation.\n\n- Working knowledge of Jira REST APIs.\n\n- Basic scripting/programming knowledge, preferably Python, sufficient to work with REST APIs and automate Jira-related activities.\n\n- Strong troubleshooting and problem-solving skills.\n\n- Ability to independently handle L2 administration and support activities with minimal supervision.\n\n- Good communication skills.\n\nPreferred Experience:\n\n- Experience supporting Atlassian environments following a Server/Data Center-to-Cloud migration.\n\n- Exposure to Jira Cloud migrations and post-migration support.\n\n- Experience with enterprise Jira integrations.\n\n- Familiarity with CI/CD environments and Jira's interaction with engineering tools.\n\n- Exposure to Tempo is beneficial but deep Tempo expertise is not the primary requirement for this position.\n\nIdeal Candidate:\n\n- The ideal candidate is a strong hands-on Atlassian administrator rather than a developer or architect.\n\n- The person should be comfortable owning daily Jira/Confluence/JSM operations, handling customization requests, creating projects and workflows, supporting Xray, and independently resolving L2 production issues.\nSkills\nJira, Confluence, Atlassian, Troubleshooting, System Administration, Production Support","description_format":"text","description_chars":3519,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-09-25T18:04:06Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long 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