{"id":3026852,"url":"https://alion.io/job/bvnk-account-manager","title":"Account Manager","company":{"id":11320,"name":"BVNK","domain":"bvnk.com","url":"https://alion.io/company/bvnk","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":11,"ghost_share":0,"stale_share":0.182,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":121000,"max_usd":315000,"period":"year","method":"role_country_seniority_unknown","sample_n":10699},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-10-21T19:03:51Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-06T13:45:55Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"About us:\nBVNK is the stablecoin-powered financial stack for enterprises. We're now part of Mastercard, and together we're building a network for every form of money - one that delivers more reach, more capability and more choice.\nWe enable businesses to build financial products, unlock new markets, and move money in seconds across 130+ countries, with 40+ licenses for fiat and digital assets globally. Processing billions annually, we empower enterprises worldwide to send, receive, convert, and settle stablecoins and fiat seamlessly through a single integration.\nOur mission is to accelerate global money movement, and we're assembling a world-class team to make it happen.\nTrusted by industry leaders like Corpay, Worldpay, Deel, and Flywire, we deliver the infrastructure that makes new forms of money usable within the financial systems customers already rely on today.\nBy combining Mastercard's global payment reach and trusted networks with BVNK's stablecoin infrastructure, we're building the trusted operating layer for the evolution of money movement, helping customers participate in emerging digital networks without having to rebuild their businesses around every new innovation.\nWe're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.\nWe're incredibly honored to have been recognized by:\nCNBC World's Top Fintech Companies (2026)\nFXC Intelligence Top 100 Cross-border Payment Companies (2026)\nNewsweek's The Top 100 Global Most Loved Workplaces (three years running, most recently 2025)\nLinkedIn as one of the Top 20 Startups in the UK (2025)\nAbout this role in the team:\nWe are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the VP, Account Management and Customer Success, Americas, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients.\nKey Areas of Responsibilities:\nAct as a trusted advisor to clients, ensuring their success with our products and services\nDevelop and execute account growth strategies, identifying opportunities for upselling and cross-selling\nMaintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value\nDeepen existing partnerships by delivering tailored value propositions that increase share of wallet\nCollaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention\nProactively identify and resolve customer challenges, ensuring swift issue resolution\nAnalyze account performance data to provide strategic insights and drive informed decision-making\nStay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business\nDrive adoption of AI and automation tools to improve client experience and operational workflows\nWhat we need from you:\nProven experience in account management, customer success, or a similar role within Payments or FinTech.\nDeep understanding of crypto, blockchain, stablecoins, or digital assets.\nStrong track record of managing and growing enterprise-level accounts.\nExceptional relationship management, negotiation, and communication skills.\nStrategic mindset with a history of driving revenue growth within existing accounts.\nStrong analytical skills to assess performance and identify areas for improvement.\nProven track record of improving processes and efficiencies through AI and automation.\nAbility to work cross-functionally and manage multiple priorities in a fast-paced environment\nWhat you can expect from us:\nFair and competitive salary at every stage of your growth\nMeaningful ownership in the business through our employee option scheme\nFlexible working hours, with hybrid working at its heart\nA culture built on passionate, growth-minded people\nA flexible approach to holiday\nOpportunities to travel to our offices around the world\nAn open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets\nAt BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.","description_format":"text","description_chars":4594,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Crypto Payments","Stablecoins"],"lifecycle":[{"event":"open","at":"2026-10-21T19:17:47Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":15,"expected_fill_days":67,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/bvnk-account-manager","json_url":"https://alion.io/job/bvnk-account-manager.json","meta":{"generated_at":"2026-11-06T15:09:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28191,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11320},"rest":"https://alion.io/mcp/rest/get_company?id=11320"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbvnk-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbvnk-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbvnk-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bvnk-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbvnk-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3026852}},{"tool":"search_jobs","arguments":{"company":"bvnk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3026852},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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