{"id":420449,"url":"https://alion.io/job/bvs-front-office-primary-care","title":"Front Office - Primary Care","company":{"id":40100,"name":"BVS","domain":"bvs.net","url":"https://alion.io/company/bvs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lucedale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-09T19:19:22Z","employer_posted_date":"2026-03-09","last_verified_at":"2026-11-04T11:57:48Z","board_verified":true,"closed_at":null,"days_open":239,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":239},"description":"About the Role\nWe are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.\nIn this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.\nThis is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.\nWhat You’ll Do\n- Greet patients and manage front desk operations with professionalism and warmth\n- Handle patient check-in and check-out, ensuring accurate demographic and insurance information\n- Verify insurance eligibility and support basic billing-related processes\n- Schedule appointments and manage provider calendars efficiently\n- Answer phones, respond to patient inquiries, and route messages appropriately\n- Maintain accurate documentation within the electronic health record (Athena preferred)\n- Communicate effectively with clinical staff to support smooth patient flow\n- Manage administrative tasks including scanning, filing, and record maintenance\n- Use practice systems and technology efficiently to support daily operations\n- Contribute positively to a collaborative, respectful, and patient-focused office environment\nWhat We’re Looking For\n- Previous front desk or medical office experience required\n- Experience with insurance verification and basic billing processes\n- EHR experience required\n- Highly comfortable using computers and office technology\n- Strong organizational skills and attention to detail\n- Excellent communication and interpersonal skills\n- Professional, dependable, and able to manage multiple tasks at once\n- Team-oriented mindset with a strong focus on patient experience\nWhy Join\n- Immediate start in a well-established, busy medical practice\n- Opportunity to play a key role in patient experience and daily clinic operations\n- Supportive, team-oriented environment\n- Consistent schedule in a stable practice setting\nSchedule & Compensation\n- Schedule:\nMonday-Friday (full-time)\n- Pay:\n$12-$14/hour, based on 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