{"id":1744187,"url":"https://alion.io/job/by-landmark-parlor-host-front-desk-agent","title":"Parlor Host / Front Desk Agent","company":{"id":2200317,"name":"By Landmark","domain":"bylandmark.com","url":"https://alion.io/company/bylandmark","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"C","score":59,"open_postings":81,"ghost_share":0.679,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Summit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1024},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-11T16:22:39Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-10-23T20:45:50Z","board_verified":true,"closed_at":null,"days_open":165,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":164},"description":"Parlor Host / Front Desk Agent The Albion Summit | Summit, NJ | Full-Time\nThe Albion Summit, a boutique property in the By Landmark portfolio, is looking for a Parlor Host / Front Desk Agent to join our team.\nThe Albion Summit is a thoughtfully reimagined, 100-room boutique hotel set in a historic Summit, NJ landmark. With vibrant interiors, modern comfort, and a dynamic energy that runs through every corner of the property - from our parlor and Whiskey Lounge to Felina, our Italian-inspired restaurant - we create stays guests remember long after check-out.\nAbout By Landmark\nBy Landmark is a leader in the hospitality industry, owning and operating unique, iconic venues across New Jersey and Pennsylvania including The Albion Summit, Liberty House, the Ryland Inn, Logan Inn, Hotel Du Village, Felina, and many more. We specialize in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving, with exciting opportunities for individuals who are passionate about creating memories for our guests and each other.\nOur Mission\nOur mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.\nOur Core Values\nWe are Friendly. We welcome every guest with a smile and a genuine greeting.\nWe are On It. Our service is intuitive and timely.\nWe are Thoughtful. Is there anything we can do to make you more comfortable?\nWe are Gracious. Say thank you.\nWe are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.\nAbout the Role\nOur front desk is set within the parlor - the heart of the property, where guests gather, settle in, and take in the Albion experience. As a Parlor Host / Front Desk Agent, you are the first face guests see when they arrive: welcoming them into the parlor, orienting them to the property, and setting the tone for a memorable stay. You are also the steady hand behind check-ins, reservations, and guest requests throughout the shift.\nThis role reports to the General Manager and the Director of Operations.\nKnowledge, Experience, and Skill\n2 to 3 years of front desk or guest services experience; boutique hotel experience strongly preferred\nA polished, professional service style and a genuine commitment to elevated hospitality and meaningful guest engagement\nDetail-oriented, with the ability to multi-task and problem-solve in a fast-paced environment\nStrong written and verbal communication\nOperational knowledge of Microsoft Office; familiarity with Cloudbeds (PMS), Flexkeeping, and Akia, or the ability to learn these platforms quickly\nFamiliarity with hotel products and guest services\nKnowledge of the Summit area and the desire to share local recommendations with guests\nA team player who contributes to a positive, collaborative environment\nEssential Job Responsibilities\nGuest Experience\nWelcome arriving guests in the parlor and lobby with professionalism and warmth; set the tone for the stay from the moment they walk through the door\nMaintain a polished, attentive presence in the parlor, keeping the space welcoming and on-standard for a boutique property\nServe as a knowledgeable ambassador for Felina, the Whiskey Lounge, our event spaces, and the Albion experience as a whole\nProvide concierge-level recommendations for dining, shopping, and attractions in Summit and the surrounding area\nCommunicate effectively with the Felina and Whiskey Lounge teams to support a seamless guest experience\nFront Desk Operations\nHandle check-ins and check-outs in a friendly, efficient, and courteous manner\nManage and modify reservations; respond to guest inquiries by phone, email, and in person\nOperate all relevant aspects of Cloudbeds, Flexkeeping, Akia, and other property systems\nLog and deliver packages, mail, and messages to guests and meeting rooms\nDeliver guest items such as luggage, amenities, and other requested items\nComply at all times with property policies, standards, and regulations to support safe and efficient operations\nHave knowledge of and assist in emergency procedures as required\nPerform other duties as assigned, including supporting coworkers in other areas of the hotel and maintaining a clean, organized work area\nAvailability\nOpen availability required, including weekends, holidays, and shift coverage as needed\nPhysical Requirements\nAbility to perform the essential job functions consistently, safely, and successfully, in line with the ADA and all applicable federal, state, and local standards\nMust be able to lift and carry up to 25 lbs\nAbility to stand for the duration of the shift and climb steps regularly\nAbility to physically maneuver through work areas; bend, lift, carry, reach above shoulder height, and otherwise move comfortably in a constantly changing environment\nBenefits\n401(k) with company match\nHealth insurance for full-time employees\nDining discounts across the Landmark Hospitality portfolio\nCareer growth opportunities\n By Landmark is proud to be an Equal Opportunity Employer.","description_format":"text","description_chars":5137,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Catering & Food Services","Venues","Weddings & Bridal"],"lifecycle":[{"event":"open","at":"2026-10-03T04:50:27Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.098,"p_room":0.28,"age_days":164,"expected_fill_days":20,"reasons":["conf:3","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/by-landmark-parlor-host-front-desk-agent","json_url":"https://alion.io/job/by-landmark-parlor-host-front-desk-agent.json","meta":{"generated_at":"2026-10-23T22:16:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4929,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2200317},"rest":"https://alion.io/mcp/rest/get_company?id=2200317"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fby-landmark-parlor-host-front-desk-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fby-landmark-parlor-host-front-desk-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fby-landmark-parlor-host-front-desk-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/by-landmark-parlor-host-front-desk-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fby-landmark-parlor-host-front-desk-agent"}]}