{"id":3797065,"url":"https://alion.io/job/bybit-employee-experience-director","title":"Employee Experience Director","company":{"id":47455,"name":"Bybit","domain":"bybit.com","url":"https://alion.io/company/bybit","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Abu Dhabi, United Arab Emirates","Dubai, United Arab Emirates","Kuala Lumpur, Malaysia","United Kingdom"],"countries":["AE","MY","GB"],"hiring_countries":["CN","IN","JP","AE","GB","AU","ID","MY","NZ","PK","PH","KR","TW","TH","VN","AS","BD","BT","BN","KH","CK","TL","FJ","PF","GU","KI","LA","MV","MH","FM","MN","NR","NP","NC","NU","NF","MP","PW","PG","PN"],"hiring_countries_total":51,"salary":null,"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-05T07:19:03Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T13:44:30Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Us\nEstablished in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 - connecting users to the future of digital finance.\nOur core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.\nToday, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.\nAbout Bybit and this role\nBybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock. Our people work in a fast-moving, highly regulated industry where speed, trust, and clarity matter every day.\nThis is a new role. As Bybit scales, how people experience the company has to be designed on purpose, not left to chance. The Head of Employee Experience & Innovation will build that experience end to end: the offices we work in, how employees hear from leadership, how we come together, and how engaged and connected people feel.\nMission\nMake Bybit a place where talented people across every location feel informed, connected, and able to do their best work, and use data and new ideas, including AI, to keep improving that experience as we grow.\nKey responsibilities\nEmployee engagement\nDesign and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.\n\nTurn results into action plans with leaders, and track progress so employees see their feedback lead to change.\n\nShape the employee journey from onboarding to exit, removing friction at key moments.\n\nLead recognition programs and culture initiatives that reinforce Bybit's values.\n\nBuild community and belonging programs, including employee networks and wellbeing initiatives.\n\nInternal events\nOwn the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones.\n\nDeliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success.\n\nEnsure events are inclusive and respectful of the cultural and religious diversity of our workforce.\n\nManage vendors, budgets, and logistics with strong cost discipline.\n\nInternal communications\nBuild the internal communications strategy and editorial calendar.\n\nOwn and manage all internal communications channels: the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.\n\nOwn intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current.\n\nSet content standards and train content owners across functions so every team publishes clearly and consistently.\n\nPartner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.\n\nCoordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent.\n\nMeasure reach and understanding, and keep improving how information flows across the company.\n\nInnovation\nBring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.\n\nRun small pilots, measure results, and scale what works.\n\nWork with HR Technology and IT to keep the People tech stack simple, connected, and easy to use.\n\nLeadership\nBuild, lead, and develop a high-performing team across the four areas above.\n\nOwn the function's budget and vendor relationships.\n\nServe as a member of the People Leadership Team and a trusted partner to senior business leaders.\n\nWorkplace operations\nLead the global Workplace Operations team that manages Bybit's offices in Dubai (UAE), Malaysia, Hong Kong, and Singapore.\n\nOwn office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.\n\nSet consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms.\n\nManage facilities vendors, service contracts, and office budgets with strong cost discipline.\n\nPartner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.\n\nUse occupancy data and employee feedback to design offices people want to work in.\n\nWhat success looks like in the first 12 months\n\nArea\n\nOutcome\n\nWorkplace operations\n\nConsistent workplace standards across all four office locations; office space plan and budget agreed with Finance\n\nEngagement\n\nCompany-wide listening program launched, with action plans owned by every executive\n\nInternal events\n\nAnnual events calendar and budget set; flagship all-hands and leadership offsite delivered\n\nInternal communications\n\nIntranet organized with clear content owners and governance; channel strategy and editorial rhythm in place\n\nInnovation\n\nAt least two People experience pilots (e.g., AI self-service) tested and measured\n\nTeam\n\nFunction fully staffed with clear roles and goals\n\nWhat you bring\nRequirements\n12+ years in People, employee experience, workplace, or internal communications, with 5+ years leading teams.\n\nProven ownership of at least two of: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events.\n\nExperience managing an intranet or other internal communications platforms, including content governance.\n\nExperience in a high-growth, global company with employees in multiple countries.\n\nStrong analytical skills: comfortable turning survey, occupancy, and channel data into decisions.\n\nExcellent writing and editorial judgment, including drafting for senior executives.\n\nTrack record of managing budgets and vendors.\n\nFluent English.\n\nPreferred\nExperience in fintech, crypto, financial services, or another regulated industry.\n\nExperience working in the Gulf region and across Asia and Europe.\n\nHands-on use of AI and automation to improve employee services.\n\nFamiliarity with HRIS, engagement, and communications platforms (e.g., Workday, Culture Amp, Lark, Slack).\n\nArabic or Mandarin is a plus.\n\nHow you lead\nBuilder. You create programs from a blank page and scale them as the company grows.\n\nData-driven. You measure what matters and use it to decide where to invest.\n\nExecutive presence. You earn the trust of the CEO and senior leaders and can push back with care.\n\nGlobal mindset. You design for many cultures, languages, and time zones, not one headquarters.\n\nBias for action. You move fast, test ideas, and learn from what doesn't work.\n\nIntegrity. You handle sensitive information and messages with discretion and judgment.\n\nWhy Join Us\nAt Bybit, we are committed to fostering a supportive and enriching work environment. \nOur benefits include:\n- Study Growth Fund: We support your professional development and continuous learning.\n- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.\n- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.\n- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.\n- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.","description_format":"text","description_chars":8230,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"China","iso":"CN","kind":"region"},{"name":"India","iso":"IN","kind":"region"},{"name":"Japan","iso":"JP","kind":"region"},{"name":"United Arab Emirates","iso":"AE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Australia","iso":"AU","kind":"region"},{"name":"Indonesia","iso":"ID","kind":"region"},{"name":"Malaysia","iso":"MY","kind":"country"},{"name":"New 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