{"id":2189961,"url":"https://alion.io/job/c-h-robinson-airocean-operations-agent","title":"Air/Ocean Operations Agent","company":{"id":1781525,"name":"C.H. Robinson","domain":"chrobinson.com","url":"https://alion.io/company/chrobinson-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":16,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-09T17:33:27Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T08:23:17Z","board_verified":false,"closed_at":"2026-10-21T08:23:17Z","days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Additional Job Description\nC.H. Robinson is expanding the team in Bucharest and seeking an Ocean/Air Operations Agent to join our team.\nAre you detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics? At C.H. Robinson, we're not just searching for a Global Forwarding Agent - we're seeking a future leader in our expanding Bucharest team. This exciting role offers a unique opportunity to become a versatile expert in global forwarding, tackling challenges across diverse regions and industries.\nAt C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.\nIf this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!\nRESPONSIBILITIES:\nThe duties and responsibilities of this position consists of, but are not limited to, the following:\nMaintain Operational Excellence:\nUnderstand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo\nApply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally\nCoordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.\nFacilitate Relationships:\nCollaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution\nBuild great relationships with customers, responding timely and following up on issue resolution\nProvide reporting and documentation support to internal and external customers\nParticipate in customer business reviews\nContribute to seamless forwarding operations across various regions, gaining exposure to unique challenges and client needs\nQUALIFICATIONS\nRequired:\nMinimum 3-5 years of Ocean or Air freight experience\nProficiency in Microsoft Office Suite of programs\nFluency in English (written and verbal)\nKnowledge or coursework in Supply Chain, Logistics, or International Business\nExcellent customer service skills and follow-up to be utilized with customers and the network\nCritical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs\nAbility to work in a fast-paced and deadline-driven office environment\nWHAT WE OFFER?\nReal opportunities to grow your talent in a fast-moving, global organization\nA fun, open, and inclusive workplace that encourages innovative thinking\nPossibility to develop your language skills in our multilingual offices\nOpportunities for professional growth with access to training platforms\nComprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment\nFlexible work arrangements to support a healthy work-life balance\nWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.\nCompensation Range\nlei111,900.00 - lei195,600.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.\nQuestioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. 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