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Robinson, one of the world’s largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and operating the shipment lifecycle of their global freight.\nA successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You’ll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.\nIf this all sounds good, let’s talk more about what you’ll be working on.\nResponsibilities:\nMaintain Operational Excellence:\nUnderstand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo. \nApply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.\nCoordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.\nFacilitate Relationships:\nCollaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.\nBuild great relationships with customers, responding timely and following up on issue resolution\nProvide reporting and documentation support to internal and external customers.\nParticipate in customer business reviews.\nApply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.\nRequired Qualifications:\nHigh school degree or GED equivalent\nMinimum of 1 year of Global Forwarding experience\nPreferred Qualifications:\nValues a diverse and inclusive work environment\nProficient in Microsoft Office Suite of programs\nExcellent communication, prioritization, and multi-tasking skills\nProven track record of strong customer service skills, interacting with customers and being client focused\nExcellent follow up with customers and the network\nCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs\nHigh level of attention to detail\nAbility to work in a fast-paced and deadline-driven environment\nBachelor’s degree\nIf this sounds like the job for you, let's talk! We can't wait to hear from you!\nEqual Opportunity\nC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.\nYour Health, Wealth and Self\nYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. 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