{"id":1357784,"url":"https://alion.io/job/c-h-robinson-ocean-import-agent","title":"Ocean Import Agent","company":{"id":1781525,"name":"C.H. Robinson","domain":"chrobinson.com","url":"https://alion.io/company/chrobinson-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":19,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":33200,"max":52700,"currency":"EUR","period":"year","gross":null,"usd_annual":59060},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T02:46:28Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":21},"description":"C.H. Robinson, one of the world's largest logistics platforms, is looking for our next Ocean Import Agent to join our Global Forwarding team in Rotterdam.\nAs a successful Ocean Import Agent, you will manage end-to-end ocean import shipments, ensuring seamless transportation, documentation compliance, and exceptional customer service. You will work closely with customers, carriers, overseas offices, and internal stakeholders to deliver efficient and reliable import solutions.\nAt C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site five days a week, igniting creativity and driving impactful results.\nApply today and join us as we shape a diverse, inclusive, and more sustainable future for the supply chain industry.\nRESPONSIBILITIES\nManage ocean import shipments from origin through final delivery while ensuring compliance with customer SOPs and regulatory requirements.\nCoordinate bookings, shipment tracking, customs documentation, arrival notices, delivery arrangements, and invoicing activities.\nMonitor shipment milestones and proactively resolve transportation, documentation, and service issues.\nCollaborate with carriers, overseas offices, agents, customs brokers, and internal teams to ensure operational excellence.\nBuild strong customer relationships through timely communication, issue resolution, and service support.\nProvide shipment status updates, operational reporting, and documentation support to customers and stakeholders.\nIdentify process improvement opportunities and contribute to service, quality, and efficiency initiatives.\nParticipate in customer reviews and support business growth through exceptional service delivery.\nQUALIFICATIONS\nMinimum 2 years of ocean import experience with a forwarder\nFluency in English AND Dutch\nStrong knowledge of ocean import documentation, international shipping processes, and supply chain operations.\nExcellent customer service, communication, prioritization, and multitasking skills.\nAbility to work effectively in a fast-paced, deadline-driven environment.\nStrong problem-solving skills, attention to detail, and adaptability.\nWHAT WE OFFER\nReal opportunities to grow your talent in a fast-moving, global organization.\nA fun, open, and inclusive workplace that encourages innovative thinking.\nPossibility to develop your language skills in our multilingual offices.\nOpportunities for professional growth with access to training platforms\nComprehensive benefits including competitive salary, performance bonuses, travel allowance, life insurance, healthcare plan.\nWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.\nCompensation Range\n€33,200.00 - €52,700.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.\nQuestioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. 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