{"id":2985769,"url":"https://alion.io/job/c-h-robinson-power-plus-operations-coordinator","title":"Power Plus Operations Coordinator","company":{"id":1781525,"name":"C.H. Robinson","domain":"chrobinson.com","url":"https://alion.io/company/chrobinson-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":16,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eden Prairie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T04:54:46Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"C.H. Robinson is seeking Power Plus Operations Coordinators to join our Power Plus team. In this role you will support operational tasks within our fleet management team that enable C.H. Robinson to meet the transportation needs of customers and carriers. With a sharp focus on data integrity, quality and efficiency, you may perform operational task work in support of a specific customer, vertical segment or within a centralized operations center.\nThis role will be based in Eden Prairie, MN.\nDUTIES AND RESPONSIBILITIES\nThe duties and responsibilities of this position consist of, but are not limited to, the following:\nPerform daily board management. Monitor workloads and staffing levels and assign and/or delegate work to ensure daily expectations and deliverables are met and completed with quality\nServe as a first line of support for operations team members.\nWork directly with the account management job family to ensure exceptional service is delivered to C.H. Robinson customers\nBuild relationships at the appropriate level and works collaboratively both internally and externally to achieve positive outcomes\nFollow through on customer and carrier requests to ensure satisfaction\nDocument events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures.\nUnderstand customer workflows, preferences and SOP’s and apply this knowledge to create efficient, cost-effective solutions for the customer with consistent service across all touch points\nValidate and ensure the accuracy of load data in systems to CHR, customer and carrier standards\nUtilize data and reporting to identify and improve service results in order to meet customer expectations\nEnsure customer TMS requirements are met\nExecute internal carrier offer management for specified customer(s)\nRespond to customer inquiries and provide updates related to exception management in a timely manner\nProvide ongoing issue resolution through communication with the customer and offers options and alternative solutions in a timely manner.\nAs needed, complete operational tasks to ensure daily deliverables are met\nQUALIFICATIONS\nRequired:\nHigh School diploma or GED\nAt least 2 years of related C.H. Robinson experience; operations experience strongly preferred\nAbility to work evenings and/or weekends (select roles only)\nFor external postings only: Minimum 3 years of call center customer service or transportation/logistics experience\nPreferred:\nBachelor’s degree from an accredited college or university\nPrevious customer service experience in a call center or similar environment\nUnderstanding of C.H. Robinson systems and capabilities\nProficient in Microsoft Office Suite of programs\nValues a diverse and inclusive work environment\nVerbal and written communication\nExcellent customer service orientation\nSelf-motivated with the ability to work under limited supervision\nDelegation and providing direction to others\nProviding direct feedback to others\nTime management\nAbility to prioritize well\nAttention to detail and accuracy\nWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.\nCompensation Range\n$19.08 - $30.16The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.\nQuestioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!\nEqual Opportunity\nC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.\nEOEDisabledVeteran\nBenefits\nYour Health, Wealth and Self\nYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:\nThree medical plans which include\n\nPrescription drug coverage\n\nEnhanced Fertility benefits\n\nFlexible Spending Accounts\n\nHealth Savings Account (including employer contribution)\n\nDental and Vision\n\nBasic and Supplemental Life Insurance\n\nShort-Term and Long-Term Disability\n\nPaid observed holidays\n\n2 paid floating holidays for U.S. hourly employees\n\nFlexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada\n\nPaid parental leave\n\nPaid time off to volunteer in your community\n\nCharitable Giving Match Program\n\n401(k) with 6% company matching\n\nEmployee Stock Purchase Plan\n\nPlus a broad range of career development, networking, and team-building opportunities\n\nLearn more about our benefit offerings on our BENEFITS & WELLBEING page","description_format":"text","description_chars":5566,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-21T08:23:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/c-h-robinson-power-plus-operations-coordinator","json_url":"https://alion.io/job/c-h-robinson-power-plus-operations-coordinator.json","meta":{"generated_at":"2026-10-23T04:49:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7860,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1781525},"rest":"https://alion.io/mcp/rest/get_company?id=1781525"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fc-h-robinson-power-plus-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fc-h-robinson-power-plus-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fc-h-robinson-power-plus-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/c-h-robinson-power-plus-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fc-h-robinson-power-plus-operations-coordinator"}]}