{"id":1357854,"url":"https://alion.io/job/c-h-robinson-supervisor-logistics-operations","title":"Supervisor Logistics Operations","company":{"id":1781525,"name":"C.H. Robinson","domain":"chrobinson.com","url":"https://alion.io/company/chrobinson-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":17,"ghost_share":0,"stale_share":0.647,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-22T04:54:46Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"C.H. Robinson is seeking a Supervisor Logistics Operations to join our Managed Solutions Division in Wroclaw. In this role, you will be responsible for the execution of the Service Delivery strategy for an assigned customer, in line with customer SLAs and expectations. In this key position, you will oversee the responsibility for Service Delivery Excellence & Customer Satisfaction, Personnel Development and Management, and Service Delivery “Operational Excellence” via Continuous Improvement approach.\nAt C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.\nApply today and join us as we shape a safer, healthier and more sustainable future of the supply chain industry!\nDUTIES AND RESPONSIBILITIES\nThe duties and responsibilities of this position consists of, but are not limited to, the following:\nBusiness Strategy:\nDrive consistent execution that meets Service Delivery requirements and expectations\nLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with teams on actions to address identified gaps\nLearning and utilization of continuous improvement methodology in management of KPIs for the service delivery team\nIdentify recurring service delivery interruptions & customer issues, drive root cause analysis and resolve via appropriate corrective & preventive actions\nMaintain key customer contact for Service Delivery (Operational) needs \nCollaborate with multiple areas of the business to drive standardization of leading practices\nTeam Leadership:\nLead direct reports by providing regular feedback, coaching and guidance based on performance, dashboards, and Personal Development Plan\nEnsure assigned team-members have a solid understanding of customer business objectives and the plans to attain those objectives\nEnsure service delivery team has resources required to execute day-to-day operations\nQUALIFICATIONS\nRequired:\nMinimum 3 years of experience in logistics operations\nPrevious people leader experience\nExperience mentoring and/ or coaching small project teams\nPreferred:\nBachelor’s degree from an accredited college or university\nExperience executing businesses through Standard Practices and Operational Excellence methodologies\nProficient in Microsoft Office Suite of programs\nStrong problem-solving and conflict resolution skills\nAbility to adapt and lead in a fast-paced environment\nStrong interpersonal/communication and presentation skills, with ability to communicate effectively in a highly responsive and professional manner\nAbility to develop strong working relationships, both internally and externally\nHigh level of integrity where personal and professional values are aligned with the company's mission, vision, and leadership framework\nAbility to work collaboratively within the business setting\nValues a diverse and inclusive work environment\nWHAT WE OFFER:\nReal opportunities to grow your talent in a fast-moving, global organization\nA fun, open, and inclusive workplace that encourages innovative thinking\nPossibility to develop your language skills in our multilingual offices\nOpportunities for professional growth with access to training platforms like Percipio\nComprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment\nWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.\nCompensation Range\nzł102,500.00 - zł205,400.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.\nQuestioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!","description_format":"text","description_chars":4800,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Health insurance","Life insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-27T22:55:23Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.362,"p_room":0.28,"age_days":50,"expected_fill_days":18,"reasons":["conf:24","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/c-h-robinson-supervisor-logistics-operations","json_url":"https://alion.io/job/c-h-robinson-supervisor-logistics-operations.json","meta":{"generated_at":"2026-10-23T12:47:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19014,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1781525},"rest":"https://alion.io/mcp/rest/get_company?id=1781525"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fc-h-robinson-supervisor-logistics-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fc-h-robinson-supervisor-logistics-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fc-h-robinson-supervisor-logistics-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/c-h-robinson-supervisor-logistics-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fc-h-robinson-supervisor-logistics-operations"}]}