{"id":2897961,"url":"https://alion.io/job/c3el-application-support-specialist-systems-administrator","title":"Application Support Specialist / Systems Administrator","company":{"id":668809,"name":"C3EL","domain":"c3el.com","url":"https://alion.io/company/c3el","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":36,"ghost_share":0.111,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":158,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":165000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":461},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T17:23:10Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-22T23:13:05Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":41},"description":"Overview:\nJob Title: Application Support Specialist / Systems Administrator\nSecurity Clearance: Secret (or higher)\nLocation: Scott AFB, IL\n(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)\nDescription:\nC3EL is seeking an Application Support Specialist / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide Department of Defense (DOD)-wide functional and technical application support, including user account administration, issue troubleshooting, ticket management, escalation, migration support, documentation, and coordination with Government and higher-tier administrators.\nPrimary Responsibilities:\nImplement, administer, modify, and troubleshoot user application accounts for -supported systems.\nProvide organizational-administrator support for contract writing and other business applications as assigned.\nWork directly with end users and higher-tier system administrators to document, track, troubleshoot, and resolve application issues.\nOpen, maintain, and close trouble tickets with complete documentation of work performed and corrective actions.\nCoordinate with DOD application administrators on account, access, workflow, and application-administration issues.\nSupport application transitions and account migrations, including coordination with affected users and higher-tier support teams.\nProactively identify recurring user/workflow issues and help reduce technical barriers and delays affecting DOD mission execution.\nMaintain SOPs, knowledge bases, central repository documentation, diagrams, and support metrics.\nParticipate as an application SME in recurring or ad-hoc meetings when required.\n Required Qualifications:\nU.S. Citizenship.\nExperience providing application, service-desk, systems-support, or user-account administration in a DoD, federal, or comparable enterprise environment.\nExperience using trouble-ticket systems and coordinating escalation to higher support tiers.\nStrong customer-service, documentation, troubleshooting, and written/verbal communication skills.\nAbility to meet applicable DISA personnel security and network-access requirements.\nPreferred Qualifications:\nHands-on experience with SPS/PD2 and/or ECWM.\nExperience with COPS, FABS, EDMS, CSS, FPDS, IBM mainframe/JHSMAIN, or E-ICAM.\nDoD contracting or acquisition-system support experience.\nPrevious DISA support experience.\nIT service-management or DoD-approved cybersecurity certification relevant to assigned duties.\nEducation / Experience:\nHigh school diploma and at least 5 years of relevant experience.","description_format":"text","description_chars":2609,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["C4ISR","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-20T05:27:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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