{"id":2667008,"url":"https://alion.io/job/c4isolutions-associate-technology-support-specialist","title":"Associate Technology Support Specialist","company":{"id":4423202,"name":"C4i Solutions","domain":"c4isolutions.com.au","url":"https://alion.io/company/c4isolutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":63000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1815},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false}],"status":"live","first_seen_at":"2026-10-16T02:59:11Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T07:48:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Be you with us - Shape the future of Defence and Technology\nC4i Solutions is a leading Technology, ICT, and Digital Solutions company, delivering real outcomes for our Defence, Government, and Industry partners. We're growing and we're looking for great people who share our values, believe in our mission, and care about what they do. People who value teamwork, take pride in their work, and want to make an impact.\nAbout the Role:\nAs an Associate Technology Specialist in C4i Solutions, you will be supporting our technology delivery teams and experienced Systems Engineers and Administrators, assisting with ICT builds and deployments, whilst developing your skills in scripting, automation, and security. This role offers a specialist ICT / Technology career pathway, with mentoring and professional development to enhance your skills and experience.\nThe role is located onsite in Penrith, Western Sydney.\nAbout the role:\nProvide first-line support and maintenance (helpdesk) for users and systems. \nAssist with operating system builds and standard operating environment (SOE) deployment. \nSupport imaging, PaaS builds, and application deployment. \nHelp automate installation and system configuration using tools such as PowerShell. \nMaintain documentation and configuration management practices. \nAssist with patching, monitoring, and performance management. \nSupport disaster recovery and backup processes. \nProvide support outside of your primary skill set at times when required relevant to client requirements. \nMaintain any required certifications and knowledge relevant to your primary skill set. \nWork individually or as part of a larger team as dictated by our engagements. \nUphold the company culture, values and behaviours at all times. \nOther duties as required by the company or your supervisor. \nAbout you:\nAn Australian Citizen with an ability to obtain an AGSVA clearance. \nA relevant tertiary qualification (Min Cert3) in either an ICT or Engineering discipline. \nEntry level experience or knowledge ideally with knowledge of an ICT, Engineering or other Technology environments.\nCustomer focussed, with a values-based approach.\nExcellent relationship builder with ability to communicate effectively and collaborate with teams.\nA self-starter who takes the initiative with excellent problem-solving skills Excellent ability multi-task prioritise.\nAble to manage conflict effectively.\nYou are passionate about technology, and eager to learn! \nWhy Join Us?\nVeteran-Focused: As a Veteran-owned and operated company, we value your service. Our Veteran Career Development Program is designed to support your transition and future career growth. Defence Veterans are strongly encouraged to apply.\nPeople First: Were a company that puts people at the center. Fostering a culture of wellbeing, engagement, and respect for your unique skills.\nA Culture That Values You: Be part of a passionate, supportive, and growing team that recognises your contribution and rewards success.\nAnd we like to keep things real. We work hard, support each other, and make space for a laugh along the way.\nBenefits We Offer:\n Long Service Leave @ 7 years: Take long service leave after 7 years service (Pro-rata).\n Health & wellbeing allowance: Our annual Health & Wellbeing allowance ($250) helps you stay fit and healthy.\n First year leave (5 days): We offer 5 additional leave days in your first year to help you settle in!\nBirthday leave: We know your birthday is a special day! Take the day off and relax on us!\nHigher Education Subsidy: Obtain a higher qualification relevant to your role while working with us and receive a $2500 contribution annually. This includes certification fees on digital learning courses.\nVeteran Engagement: At C4i Solutions, we understand that leaving the ADF can be a daunting time. We've been there, as we know from our own experience. Our Veteran Career Development Program offers a range of support and development activities for ADF veterans and their partners, so that your transition from the ADF is seamless and supported.\nService Awards: We acknowledge your service with us through 1,3,5, and 10-year awards.\nEmployee Recognition: We reward our people when they go above and beyond.\nDonate for a Cause: Donate to a charity of your choice and we'll match it up to a value of $200!\nPLUS, much more!\nBe you, with us:\nIf you're looking for a workplace where your skills, experience, and dedication are genuinely valued we'd love to hear from you. We are a close-knit team of veterans, problem-solvers, tech heads, dads, mums, soccer coaches, and weekend adventurers who love what we do, like to have a bit of fun, and don't take ourselves too seriously. What brings us together is a passion for doing great work that makes a real difference to those who serve.\nIf this sounds like your kind of team, apply now. We'd love to hear from you.\nwww.C4isolutions.com.au","description_format":"text","description_chars":4896,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-16T02:59:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/c4isolutions-associate-technology-support-specialist","json_url":"https://alion.io/job/c4isolutions-associate-technology-support-specialist.json","meta":{"generated_at":"2026-10-16T08:51:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6882,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423202},"rest":"https://alion.io/mcp/rest/get_company?id=4423202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fc4isolutions-associate-technology-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fc4isolutions-associate-technology-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fc4isolutions-associate-technology-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/c4isolutions-associate-technology-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fc4isolutions-associate-technology-support-specialist"}]}