{"id":3833629,"url":"https://alion.io/job/ca-select-printer-technician","title":"Printer Technician","company":{"id":4497494,"name":"CA Select","domain":null,"url":"https://alion.io/company/ca-select","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-23T00:00:00Z","board_verified":false,"closed_at":null,"days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"SUMMARY:\n\n Printer Technician\n\n POSITION INFO:\n\nAbout the Role\r\nWe are seeking a dedicated Field Service Printer & Copier Technician to join a leading South African technology partner. In this role, you will be responsible for providing high-quality on-site hardware and software support, conducting routine preventative maintenance, and managing installations across a diverse client base. As a key representative of the technical operations team, you will ensure equipment reliability and minimize downtime while consistently meeting Service Level Agreements (SLAs).\n\nKey Responsibilities\r\n\nPerform root-cause troubleshooting and repairs on a variety of office automation devices, including multifunction copiers, printers, and print servers.\n\nConduct scheduled preventative maintenance to extend hardware lifecycles and minimize device failures.\n\nExecute mechanical and electrical repairs, including the replacement of fusers, rollers, image units, and transfer belts.\n\nManage the delivery, assembly, and configuration of new hardware at client premises.\n\nIntegrate devices into client local area networks (LANs) via static IP assignments, print server configurations, and workstation driver setups.\n\nConfigure network scanning functionality, including Scan-to-Email (SMTP) and Scan-to-Folder (SMB/FTP).\n\nPerform routine firmware updates to ensure software stability and security.\n\nManage field service inventory (boot stock) and perform monthly reconciliations.\n\nLog and update service tickets accurately using mobile field applications.\n\nProvide on-site training to clients regarding device operation and minor troubleshooting.\n\nRequirements\r\n\nGrade 12 / Matric Certificate.\n\nMinimum of 2–3 years of hands-on experience servicing office equipment (Printers/Copiers/Multifunction Devices).\n\nValid South African Code 08 Driver’s License is essential.\n\nBasic understanding of TCP/IP networking, subnets, and gateway configurations.\n\nProficiency in using field service management mobile applications.\n\nStrong analytical skills with the ability to diagnose complex mechanical and electronic failures.\n\nExcellent time management skills and the ability to work independently.\n\nBrand certifications (e.g., Canon, Ricoh, Konica Minolta, Kyocera, HP, or Xerox) would be highly advantageous.\n\nWhat’s on Offer\r\n\nCompetitive salary package.\n\nPerformance-linked incentives and bonuses.\n\nProvision of a company vehicle or travel allowance and fuel card for business calls.\n\nOpportunities for continuous training, brand updates, and technical certifications.\n\nStable career growth within a leading nationwide business technology group.","description_format":"text","description_chars":2624,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-05T20:07:30Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long 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