{"id":2427264,"url":"https://alion.io/job/caceis-senior-operations-officer-income-processing-mf","title":"Senior Operations Officer - Income Processing M/F","company":{"id":1853721,"name":"CACEIS","domain":"caceis.com","url":"https://alion.io/company/caceis","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talentsoft","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada","Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":261},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:05:44Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-06T00:45:08Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Business type\nTypes of Jobs - Finance / Accounting\nJob title\nSenior Operations Officer - Income Processing M/F\nContract type\nPermanent Contract\nExpected start date\n01/09/2026\nManagement position\nNo\nJob summary\nLocation: 700 Boul. René-Lévesque Ouest, Suite 300 Montréal QC H3B 1X8\nJob Type: Full time, Permanent position\nCACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.\nBusiness Description:\nSupply notification of Income events to clients.\nReflect their entitlements by updating the custody book of records.\nSettle payment of Income transactions upon receipt of funds to clients’ accounts.\nProvide reconciliation work and attend to client queries.\nJob Purpose:\nResponsible for day-to-day validation of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to CACEIS clients.\nSupplementary Information\nEnsure that all allocated income events are:\nProcessed, validated, and authorized within the required timeframes demonstrating high level of competency with the capability to validate overall processes with excellent accuracy\nhighly in adherence to SLA and operational procedures without exception; and deviations are reported to Supervisor/Manager immediately\nClosely review/investigate and resolution of outstanding reconciliation items\nEnsure that queries raised/assigned to individuals are answered within agreed service standards\nProvide coaching and support on operational activities to staffs to ensure all aspects of team’s activity are satisfactorily covered.\nSupport the identification of new technology and operational processes to effectively reduce cost, increase quality service and ensure accuracy\nMinimal education level\nBachelor Degree / BSc Degree or equivalent\nAcademic qualification / Speciality\nMust possess expert knowledge on custody operations and asset servicing that covers varying Corporate Actions & Income events.\nShould be systems literate.\nKnowledge of SWIFT standards for Corporate Action & Income\nProficiency in the use of Microsoft Office products.\nLevel of minimal experience\n3-5 years\nExperience\nMust possess expert knowledge on custody operations and asset servicing that covers varying Corporate Actions & Income events.\nShould be systems literate.\nKnowledge of SWIFT standards for Corporate Action & Income\nProficiency in the use of Microsoft Office products.\nRequired skills\nGood written and verbal communication skills\nAbility to use initiative\nExcellent attention to detail\nGood interpersonal skills and networking abilities with sub-custodians and internal departments\nAbility to work as part of a team or independently to achieve collective goals","description_format":"text","description_chars":3496,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custody & Fund 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