Account Manager - National Security & Intelligence

About Us:

We are the Information Intelligence Group (IIG) of CACI UK, a specialist software consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are looking to recruit a new Account Manager to join the National Security team.

We are looking for candidates that ideally hold high level security clearance, able to support customers from locations in Cheltenham & London. Due to the nature of the sector this is supporting, there will be a 4 to 5 day per week in office requirement

Our Mission:

To support government departments in making critical decisions that enhance the security and prosperity of the UK. Our work is at the heart of national security, making us an integral cog in the UK's safety mechanism. Comprising a team of over 600 highly skilled professionals, we are deeply committed to delivering solutions that truly make a difference.

This isn't just about code, algorithms, and data. It's about playing a pivotal role in protecting the UK. Our work is of the highest sensitivity and utmost importance, and you will be part of it. You will not only develop mission-critical systems but also contribute to keeping the UK safe and secure.

The Opportunity:

The National Security & Intelligence (NS&I) account forms one of our four Business Streams within CACI’s Information Intelligence Group (IIG). Based on our excellent track record and growing market share in adjacent markets such as Defence, Critical National Infrastructure and Central Government, we have set ambitious but achievable targets for significant growth. As part of our growth strategy we are looking for an Account Manager to increase the diversity of our client base by identifying and securing new opportunities within departments adjacent to those where CACI already has a proven track record. 

Working directly to the NS&I Director, you will work with a close-knit team dedicated to our long-standing client base, developing new positive client relationships and securing new opportunities which support CACI’s growth. You will be working with and supported by a team of Portfolio Delivery Managers and Technical Leads, who help with the smooth running of our projects and ensuring we are well placed to identify areas of growth, as well as an NS&I Workforce Coordinator who ensures that we can rapidly mobilise teams to support the opportunities which are identified.  

As an NS&I Account Manager, you will build on our highly successful business and established relationships within UK National Security clients and related partners. You will support the growth of CACI’s influence through consultative engagement, maintain stakeholder relationships and broaden CACI’s reputation and footprint within the sector. Responsibilities will include:

Ownership and management of existing as well as developing new client relationships (outside of delivery projects) within a defined customer area.

Building and maintaining strategic relationships with key clients and stakeholders within your customer area.

Sharing business intelligence about client initiatives and budgets with the NS&I Leadership Team.

Identifying and proactively shaping new business opportunities with key clients, working with the client, their commercial managers and CACI’s partners to secure new orders.

Collaboration with NS&I Technical Leads as well as IIG’s Operations Team to develop market propositions aligned with client needs, and evolving our service offerings to match.

Working closely with the NS&I Workforce Coordinator to identify resources required to deliver successful outcomes.

Maintaining a forecast of future work and pipeline for your customer area.

Lead and manage bids, working with technical experts within the business to formulate successful proposals.

Transition client relationships to Portfolio and Delivery Leads post-win, while maintaining periodic engagement with key clients.

Acting as a secondary escalation point for NS&I Delivery Leads (after Portfolio Leads) for issues arising within existing projects and customers.

Establishing and managing partnerships with external organisations in alignment with account goals, ensuring mutual benefit for CACI, partners, and clients.

The Fit:

We are currently interested in speaking with individuals who have relevant National Security sector experience, either as Account Managers or with transferable skills that would enable them to manage the responsibilities outlined above with appropriate support.

Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. Ideally applicants will hold this.

Culture & Benefits:

We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you’re excited to work. Our market-leading package of benefits reflects this.

WELLBEING - Free 24/7 counselling helpline and employee assistance programme

WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working

LEARN & GROW - Assigned Career Coach to holistically guide development

SOCIAL - Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays

ONSITE ALLOWANCES - expenses for lunch and drinks

Equal Opportunities:

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.