{"id":3556819,"url":"https://alion.io/job/caci-international-network-operations-engineering-manager","title":"Network Operations & Engineering Manager","company":{"id":58481,"name":"CACI International","domain":"caci.com","url":"https://alion.io/company/caci-international","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"D","score":47,"open_postings":369,"ghost_share":0.626,"stale_share":0.16,"repost_share":0.745,"time_to_fill_p50_days":48,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["National Harbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120800,"max":265800,"currency":"USD","period":"year","gross":null,"usd_annual":265800},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"MPLS","optional":false},{"name":"OSPF","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T10:47:26Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Title: Network Operations & Engineering ManagerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity:\nCACI is seeking a Network Operations & Engineering Manager to join our Desktop Support Services (DSS) team supporting the Department of Homeland Security (DHS). The Network Operations & Engineering Manager will serve as the technical manager and unified point of leadership for network engineering operations across multiple DHS DSS task orders. This role is responsible for providing management oversight of Tier 1 NOC, Tier 2 WAN/LAN, and Tier 3 WAN/LAN teams while ensuring standardization, consistency, and excellence in network support delivery across all contract task orders. The Network Engineering Lead will act as the single, authoritative voice representing all DSS network operations to DHS stakeholders.\nResponsibilities:\nServe as the technical manager and unified leader for network engineering operations across multiple DSS task orders. Responsibilities include:\nProvide technical leadership and management oversight for Tier 1 NOC, Tier 2 WAN/LAN, and Tier 3 WAN/LAN support teams across multiple task orders\nAct as the single, unified voice representing all contract network operations to DHS stakeholders and facilitate communication between technical teams, program management, and government stakeholders\nLead, mentor, and develop network engineering staff through regular performance reviews, one-on-ones, and coaching to ensure high performance and professional growth\nEstablish and enforce network engineering standards, best practices, and procedures to ensure consistency in network design, implementation, troubleshooting, and support methodologies across all DSS task orders\nManage escalations between support tiers, provide technical expertise for complex network issues affecting desktop connectivity, and oversee handling of incoming escalations and participation in major incident bridge calls\nManage, troubleshoot, and oversee maintenance of network devices including Cisco routers, switches, wireless access points, firewalls (ASA and Palo Alto), Bluecoat proxies, VPN, and Zscaler\nEvaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices\nDevelop and maintain unified network documentation, runbooks, Standard Operating Procedures (SOPs), network architecture diagrams, Knowledge Base articles, work instructions, and job aids across all DSS contracts\nEstablish metrics and KPIs to measure team performance, network health, and service delivery\nIdentify and implement process improvements to enhance efficiency and service quality\nLead postmortem activities and drive operational improvements based on lessons learned\nEnsure compliance with federal security requirements, DHS policies, and Government procedures\nFoster a unified team culture, ensure seamless collaboration and knowledge sharing across task order boundaries, and eliminate silos to deliver consistent service and user experience\nLead technical review meetings, provide consolidated status updates to program management, and conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools\nEnsure teams respond effectively to systems alerts, triage, troubleshoot, and resolve incidents in 24/7/365 environment\nManage coordination with other support teams including Service Desk and Security Operations Center\nCoordinate patching, updates, upgrades, refreshes, and other maintenance activities\n Qualifications:\nRequired: \nAbility to obtain DoD Top Secret/SCI Clearance\nAbility to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) \nB.S. + 15 years of applicable experience OR M.S. + 12 years of applicable experience\nMinimum 5-7 years in a technical leadership or management role overseeing multi-tier network support operations (NOC, Tier 2, Tier 3) on a federal government contract\nCisco Certified Network Professional (CCNP) certification or higher\nITIL Foundation certification (or ability to obtain within first three months)\nExpert-level knowledge of enterprise WAN and LAN technologies including Cisco switches, routers, firewalls, VPNs, and wireless access points\nAdvanced experience with Network analysis tools and IP services (IPv4/IPv6, Multicast, QoS, SDN, SNMP, VoIP, VTC)\nStrong experience with routing protocols and technologies (OSPF, BGP, MPLS, RSVP/LDP L2/3VPNs, VRFs, IKE/IPSec, GRE tunnels, MTU, Import/Export policies)\nExperience with network security technologies (firewalls, IPS/IDS, VPN, NAC) and wireless networking (802.11 standards, controllers, access points)\nKnowledge of network services critical to desktop support (DHCP, DNS, Active Directory integration)\nExperience using ServiceNow service management software (or similar tool)\nExcellent communication skills with ability to translate technical issues for non-technical audiences\nStrong leadership and team-building capabilities with proven ability to influence and drive standardization across organizational boundaries\nFlexibility to work standard business hours with availability for critical incident response and occasional travel between customer sites Desired:\nPrevious DHS experience supporting Desktop Support Services or similar enterprise IT contracts\nPrevious DoD experience\nActive DoD Top Secret/SCI Clearance\nActive DHS Entry On Duty (EOD)\nCCIE (Cisco Certified Internetwork Expert) or equivalent expert-level certification\nSecurity+ or higher DoD 8570 IAT Level II certification\nProject Management Professional (PMP) or similar certification\nAdditional Cisco certifications (CCNA Wireless, CCNP Security, etc.)\nWireless certifications (CWNA, CWSP, or vendor-specific)\nDeep knowledge of Problem Management best practices and processes\nExperience with Palo Alto firewalls, Bluecoat proxies, and Zscaler\nFamiliarity with SD-WAN and modern network architectures\n-What You Can Expect:\nA culture of integrity.\nAt CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose - to ensure the safety of our nation.\nAn environment of trust.\nCACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.\nA focus on continuous growth.\nTogether, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.\nPay Range:\nThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.\nThe proposed salary range for this position is:\n$120,800 - $265,800CACI is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.","description_format":"text","description_chars":7999,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Flexible time off"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data & Analytics","Military","National Security"],"lifecycle":[{"event":"open","at":"2026-10-31T01:16:16Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":7,"expected_fill_days":48,"reasons":["conf:2","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":265800,"is_top_pay":true},"html_url":"https://alion.io/job/caci-international-network-operations-engineering-manager","json_url":"https://alion.io/job/caci-international-network-operations-engineering-manager.json","meta":{"generated_at":"2026-11-05T12:36:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58481},"rest":"https://alion.io/mcp/rest/get_company?id=58481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaci-international-network-operations-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaci-international-network-operations-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaci-international-network-operations-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caci-international-network-operations-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaci-international-network-operations-engineering-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3556819}},{"tool":"search_jobs","arguments":{"company":"caci.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3556819},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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