{"id":3799404,"url":"https://alion.io/job/caci-international-systems-administrators","title":"Systems Administrators","company":{"id":58481,"name":"CACI International","domain":"caci.com","url":"https://alion.io/company/caci-international","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"D","score":48,"open_postings":362,"ghost_share":0.616,"stale_share":0.16,"repost_share":0.738,"time_to_fill_p50_days":47,"computed_at":"2026-11-08T05:47:12Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States","Little Rock, United States","Tucson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90300,"max":189600,"currency":"USD","period":"year","gross":null,"usd_annual":189600},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T10:10:21Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title: Systems AdministratorsJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: LocalAnticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis.The Opportunity\nJoin a team supporting mission-critical enterprise IT systems and services. CACI is seeking Systems Administrators at the Journeyman, Senior, and Subject Matter Expert (SME) levels to provide systems administration, desktop support, infrastructure management, application support, network operations, and IT Service Management (ITSM) support across complex enterprise environments.\nIn this role, you will help maintain the availability, reliability, and performance of systems and services supporting users across domestic and global operations. You will work alongside technical teams, Government stakeholders, and mission partners to troubleshoot complex issues, manage incidents and service requests, support infrastructure and applications, implement changes, and continuously improve the end-user experience.\nCandidates may be considered for multiple levels based on their years of experience, technical expertise, leadership capabilities, and ability to independently manage increasingly complex assignments.\nResponsibilities\nSupport Total Ticket Ownership (TTO) throughout the incident and service request lifecycle, including ticket logging, triage, troubleshooting, resolution, escalation, documentation, and root cause analysis.\nProvide desktop and end-user systems support, troubleshooting hardware, software, operating system, connectivity, account, and peripheral issues within an enterprise environment.\nManage and support Government-Furnished Equipment (GFE) and provide limited technical support for approved mobile devices.\nPerform systems and infrastructure administration supporting domestic and enterprise operations, including workstation, peripheral, card printer, consular office system, and web services infrastructure.\nInstall, configure, deploy, maintain, and troubleshoot enterprise applications and services.\nSupport collaboration platforms and other enterprise tools used across geographically dispersed environments.\nPerform network operations activities supporting reliable enterprise connectivity, availability, and performance.\nMonitor, troubleshoot, and resolve systems, infrastructure, application, and network-related incidents in coordination with appropriate technical teams.\nCollaborate with stakeholders to maintain and improve Ticket Management System configurations, workflows, classifications, and processes.\nSupport and enhance self-service and self-help capabilities, including password resets, account provisioning, hardware and software requests, troubleshooting resources, and knowledge management content.\nParticipate in Problem Management and root cause analysis, identifying recurring issues, documenting findings, tracking corrective actions, and recommending long-term solutions.\nSupport Change Management activities by initiating, documenting, reviewing, tracking, and implementing approved changes to IT systems, services, applications, and infrastructure.\nAssist with impact analysis, risk assessment, implementation planning, validation, and post-implementation reviews for technical changes.\nMaintain accurate system, incident, problem, change, configuration, and operational documentation to support audit and compliance requirements.\nIdentify opportunities to improve hardware, software, workflows, processes, procedures, automation, and overall service delivery.\nCollaborate with Government stakeholders, Product Teams, engineering teams, service desk personnel, network teams, and other technical organizations to resolve issues and support enterprise objectives.\nDevelop and maintain technical documentation, knowledge articles, standard operating procedures, and troubleshooting guides.\nApply ITSM principles and established policies, procedures, security requirements, and technical standards to day-to-day operations.\nPerform additional systems administration and enterprise IT support activities as required to meet mission and operational requirements.\nQualifications\nRequired:\nCandidates will be considered at the appropriate level based on demonstrated experience and technical expertise.\nAll levels require active Secret security clearance\nBachelor's degree in relevant field of study, or comparable combination of education and experience\nJourneyman Systems Administrator\n3+ years of relevant experience in systems administration, enterprise IT support, desktop support, infrastructure operations, network operations, or a related technical discipline.\nExperience troubleshooting hardware, software, operating systems, applications, peripherals, user accounts, and connectivity issues.\nExperience working with an enterprise ticketing or IT Service Management platform.\nExperience supporting incident and service request management processes.\nExperience installing, configuring, deploying, maintaining, or troubleshooting enterprise applications and systems.\nWorking knowledge of enterprise networking concepts and infrastructure.\nAbility to apply established technical concepts, processes, practices, and procedures to resolve technical assignments.\nAbility to escalate complex technical issues and collaborate effectively with senior administrators, engineers, and other technical teams.\nStrong documentation, communication, customer service, and problem-solving skills.\nSenior Systems Administrator\nIn addition to the qualifications above:\n5-7 years of relevant experience\nDemonstrated experience independently administering and troubleshooting complex enterprise IT environments.\nAdvanced experience with systems administration, desktop support, infrastructure operations, application support, and/or network operations.\nExperience coordinating incident resolution and performing root cause analysis for complex or recurring technical issues.\nExperience supporting Tier II/Tier III technical issues and collaborating across multiple technical teams to drive incidents through resolution.\nExperience with Problem Management, Change Management, and other ITSM processes.\nAbility to analyze trends, identify systemic issues, and recommend technical or procedural improvements.\nExperience developing or maintaining technical workflows, knowledge management resources, system documentation, and standard operating procedures.\nAbility to independently manage multiple complex technical assignments with appreciable latitude in determining methodology and solutions.\nAbility to provide technical guidance and mentorship to less experienced team members.\nSME Systems Administrator\nIn addition to the Journeyman and Senior qualifications:\n10 + years of relevant experience\nExtensive experience administering and supporting large-scale, complex enterprise IT environments.\nExpert-level knowledge across multiple areas of systems administration, infrastructure operations, application support, network operations, and IT service management.\nDemonstrated ability to lead resolution of high-impact, high-priority, or technically complex incidents and problems.\nExperience leading root cause analysis, Problem Management, Change Management, and continuous service improvement efforts across multiple technical teams.\nAbility to evaluate proposed system and infrastructure changes, including technical impact, operational risk, dependencies, implementation requirements, and post-implementation results.\nExperience developing technical strategies, standards, workflows, processes, and recommendations that improve enterprise service delivery.\nAbility to serve as a technical authority and provide guidance to Government stakeholders, technical teams, and program leadership.\nDemonstrated experience planning and leading major technical assignments and coordinating activities across multiple projects, teams, or functional areas.\nAbility to mentor and provide technical direction to Systems Administrators and other technical personnel.\nDemonstrated ability to identify complex technical challenges, develop solutions with limited direction, and communicate recommendations effectively to both technical and non-technical stakeholders.\nDesired qualifications for all levels:\nPrior experience supporting federal agencies, with Department of State experience being highly desired\nProfessional certifications such as: ITIL Expert, Microsoft Certified: Windows Server Hybrid Administrator, CompTIA Network+\nExperience with collaboration platforms, Government-Furnished Equipment (GFE) management, and multi-domain IT support\nKnowledge of Ticket Management Systems, knowledge base development, and experience supporting geographically distributed user communities \nThis position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.What You Can Expect:\nA culture of integrity.\nAt CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose - to ensure the safety of our nation.\nAn environment of trust.\nCACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.\nA focus on continuous growth.\nTogether, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.\nPay Range:\nThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.\nSince this position can be worked in more than one location, the range shown is the national average for the position.\nThe proposed salary range for this position is:\n$90,300-$189,600CACI is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.","description_format":"text","description_chars":11193,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Cyber Warfare","Intelligence","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-11-05T10:47:26Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":5,"expected_fill_days":47,"reasons":["conf:7","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":189600,"is_top_pay":false},"html_url":"https://alion.io/job/caci-international-systems-administrators","json_url":"https://alion.io/job/caci-international-systems-administrators.json","meta":{"generated_at":"2026-11-09T02:09:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58481},"rest":"https://alion.io/mcp/rest/get_company?id=58481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaci-international-systems-administrators"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaci-international-systems-administrators"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaci-international-systems-administrators"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caci-international-systems-administrators\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaci-international-systems-administrators"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3799404}},{"tool":"search_jobs","arguments":{"company":"caci.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3799404},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}