{"id":1145705,"url":"https://alion.io/job/cadence-design-systems-customer-engagement-architect","title":"Customer Engagement Architect","company":{"id":4351,"name":"Cadence Design Systems","domain":"cadence.com","url":"https://alion.io/company/cadence","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":71,"ghost_share":0,"stale_share":0.662,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Hardware","role_family":"Hardware","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":185500,"max":344500,"currency":"USD","period":"year","gross":null,"usd_annual":344500},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Cadence Palladium","optional":false},{"name":"Cadence Protium","optional":false},{"name":"Linux","optional":false},{"name":"SystemVerilog","optional":false},{"name":"Unix","optional":false},{"name":"UVM","optional":false},{"name":"Verilog","optional":false},{"name":"VHDL","optional":false}],"status":"live","first_seen_at":"2026-09-23T14:59:28Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T23:42:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.\nAs an integral member of the HSV Engagement/Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.\nResponsibilities includes:\nWork with customers on performance tuning. \nWork with R&D in refining advanced compiler features.\nTrain customers in deploying advanced compiler features.\nHandling issues reported by field AEs and customers.\nHandle critical accounts escalation (Customer in Distress - CID) process and work closely with R&D managers in resolving critical customer issues.\nDebug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.\nRecommend potential workaround or application level solutions to customers when necessary.\nTest R&D fixes/patches.\nDevelop expertise in h/w and f/w and support HSV field service team for h/w and f/w related issues.\nWork with customer and internal groups to spec out enhancement requests.\nTesting new product features for future s/w releases or h/w platform, including participation in internal beta activities.\nUpdating product training materials.\nPosition Requirements:\nRequires a MS-EE/CE with 8+ years of experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.\nStrong knowledge of design debug techniques and a strong understanding in logic design.\nStrong knowledge of verification methodologies for complex EDA environments.\nExpertise in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.\nExpertise in Unix/Linux scripting languages (ksh/bash/csh/perl).\nExpertise TBA, SV assertions/coverage, Low Power(CPF/UPF). UVM experience is a plus.\nExperience with emulation, Cadence's Palladium/Protium product preferred.\nExcellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.\nOccasional travel may be required to resolve critical customer issues.\nOccasional travel, up to 10% (measured over the course of a rolling 12 month period), may be required to resolve critical customer issues.\nThe annual salary range for California is $185,500 to $344,500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.\nWe’re doing work that matters. Help us solve what others can’t.","description_format":"text","description_chars":3099,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wireless"],"lifecycle":[{"event":"open","at":"2026-09-23T14:59:28Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":49,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-24T01:20:18Z"},"pay":{"stated_usd_annual":344500,"is_top_pay":true},"html_url":"https://alion.io/job/cadence-design-systems-customer-engagement-architect","json_url":"https://alion.io/job/cadence-design-systems-customer-engagement-architect.json","meta":{"generated_at":"2026-09-24T01:20:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}