{"id":107493,"url":"https://alion.io/job/cadence-systems-product-engineer","title":"Systems Product Engineer","company":{"id":4351,"name":"Cadence Design Systems","domain":"cadence.com","url":"https://alion.io/company/cadence","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":101,"ghost_share":0,"stale_share":0.851,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Hardware","role_family":"Hardware","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":88000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":723},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-17T07:05:42Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":71},"description":"At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.\nThe Systems Support Engineer should have the ability to excel in a high-energy, small focused team environment, drive solutions from rough requirements, and have a commitment to high product quality. This position requires a quick learner and demonstrated ability to work in a cross functional environment. A strong sense of shared responsibility and shared reward is required, as is the ability to make work fun and interesting. In this key role, you will be instrumental in ensuring that the Cadence Field Support process flows meet the company’s demanding mission critical reliability and quality expectations.\nResponsibilities will include, but not be limited to the following:\nOutward facing support:Provide first line support for the FSE team in solving issues not easily resolved at the FSE level.\nSupport Field Service Team members by providing remote customer support through remote tools (Zoom, Teams)\nAnalyze system logs to remotely help FSE troubleshoot customer system issues.\nProvide scripts and other tools to aid the FSE’s in the field.\nBe the conduit for releasing new procedures to the field.\nProvide real time support for FSE’s aligned to the appropriate supported locations time zone.\n\nInward facing support:Summarize and condense customer and field issues into engineering problem sets for the PE’s/R&D to solve.\nReview field issues and prioritize issues so that PE and R&D are focused on finding solutions for the most important customer issues.\nHelp with evaluating PE and R&D solutions to field problems and create procedures for field implementation.\n\nMinimum Requirements\n\n3+ years working in the areas of Product Implementation and Systems Product Engineering.\nBS in Electrical Engineering.\nSSE for Asia will be located in Asia.\nPrevious experience with optical circuits is desirable\nPrevious experience with debugging of network hardware and configuration issues\nPrevious experience with high density Optical and Network test processes.\nPrevious experience with Hot Swap products using electrical, power, optical and liquid cooling backplanes.\nGood verbal and written communications skills.\nUnderstanding of manufacturing processes, test flows and new product introduction is desirable.\nComputer skills to include: MS Word, Excel, PowerPoint & understanding of Linux\nHighly Desirable Knowledge/Experience:\n\nPrevious product engineering experience on systems/boards with ASICs, DDR3/4 (memory), USB, I2C, SERDES, ENET (Ethernet), Optics, PCIE, board management controllers.\nUnderstanding of basics of HVAC and customer lab environment requirements.\nExperience using Microsoft PowerBI and Servicemax\nLinux environment: admin level tools, and software development tools, scripts.\nAbility to analyze diverse data sets and identify trends\nWe’re doing work that matters. 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