{"id":2363709,"url":"https://alion.io/job/caesars-entertainment-front-desk-clerk","title":"Front Desk Clerk","company":{"id":1758419,"name":"Caesars Entertainment","domain":"caesars.com","url":"https://alion.io/company/caesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":135,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westlake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:19:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T15:19:32Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"As a Front Desk Clerk, you'll welcome guests with exceptional hospitality, ensure smooth check-ins and checkouts, assist with reservations, answer questions, and help guests make the most of their stay. From resolving concerns with care to sharing information about hotel amenities, events, and promotions, you'll play a key role in delivering outstanding service and creating unforgettable guest experiences. If you enjoy helping people, thrive in a fast-paced environment, and love making someone’s day a little brighter, this could be the perfect role for you.\n Create a warm and welcoming experience by greeting guests with a friendly, professional attitude and delivering exceptional service throughout every interaction.\nAccurately process guest check-ins, checkouts, room assignments, and payment transactions.\nAssist guests with reservations, hotel information, dining options, property amenities, promotions, special events, and loyalty program benefits.\nAnticipate guest needs and quickly resolve concerns or service issues using established service recovery practices.\nCoordinate with Housekeeping and other departments to ensure guest rooms are ready and guest requests are fulfilled promptly.\nHandle cash, credit card, complimentary transactions, and maintain accurate records and cash bank balances.\nProcess guest folios, post charges, settle accounts, and ensure billing accuracy.\nReceive, manage, and distribute guest messages, mail, and packages in a timely manner.\nPartner with Hosts and other departments to deliver VIP amenities and special guest arrangements.\nMaintain current knowledge of hotel services, casino offerings, community attractions, promotions, and special events.\nPromote a positive team environment by serving as a role model for service excellence and professionalism.\nAdhere to all company, departmental, and regulatory policies and procedures.\nPerform other duties as assigned.\n High school diploma or equivalent required.\nPrevious experience in customer service, hospitality, front desk operations, data entry, or a related field required.\nOutstanding guest service, communication, and interpersonal skills with the ability to interact professionally with guests, team members, and management.\nProficient computer skills; experience with Microsoft Office applications, including Word, Outlook, and Excel preferred.\nAbility to learn and utilize property management, reservation, and learning management systems.\nStrong attention to detail, organizational skills, and ability to handle multiple tasks in a fast-paced environment.\nCareer interest in hospitality, gaming, tourism, or a related industry preferred.\nAbility to work collaboratively as part of a team and maintain positive working relationships.\nProfessional appearance, demeanor, and commitment to delivering exceptional guest experiences.\nAbility to read, write, speak, and understand English.\nMust be flexible to work varying shifts, including nights, weekends, and holidays.\nAbility to stand for extended periods; bend, stoop, crouch, kneel, twist, and balance as needed.\nAbility to lift and carry up to 25 pounds.\nAbility to respond effectively to visual and auditory cues.\nManual dexterity required to operate computers, telephones, printers, copiers, and other office equipment.","description_format":"text","description_chars":3285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:19:34Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.572,"p_room":1,"age_days":8,"expected_fill_days":27,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/caesars-entertainment-front-desk-clerk","json_url":"https://alion.io/job/caesars-entertainment-front-desk-clerk.json","meta":{"generated_at":"2026-10-21T16:18:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23090,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758419},"rest":"https://alion.io/mcp/rest/get_company?id=1758419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaesars-entertainment-front-desk-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaesars-entertainment-front-desk-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaesars-entertainment-front-desk-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caesars-entertainment-front-desk-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaesars-entertainment-front-desk-clerk"}]}