{"id":3818334,"url":"https://alion.io/job/caesars-entertainment-security-supervisor-caesars-new-orleans","title":"Security Supervisor (Caesars New Orleans)","company":{"id":1758419,"name":"Caesars Entertainment","domain":"caesars.com","url":"https://alion.io/company/caesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":85,"ghost_share":0,"stale_share":0.824,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T16:48:39Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T11:34:01Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Security Supervisor primary function is to coordinate security activities on assigned shift and supervise Security team members. The Supervisor provides a friendly and safe environment for our guests and team members while protecting the company assets and maintaining a safe and secured entertainment atmosphere.\n Evaluates the performance of personnel under their supervision. \nActs as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. \nMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. \nDemonstrates and consistently role models Family-Style Service \nSupervises all Security and field activities to ensure adequate protection of company and guest assets as well as safety of customers and team members on property.\nRoam or stands at posts to ensure safety and security or to observe suspect activity or underage gamblers.\nCoordinates and handles all suspect activity with management.\nInspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. \nTrains and coordinates Security personnel to ensure compliance with all related policies to provide a safe environment for our guests. \nCoordinates Louisiana Economic Development Gaming Commission and company policies to ensure effective performance. \nAssists Security shift leader in Security functions to include scheduling, monitoring of alarms and reporting of disorder on the casino and hotel premises \nEnsures that posts in their zones are properly manned and that reliefs are provided when necessary. \nMaintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.\nChecks for satisfaction and effectively resolves service breakdowns when they exist.\nConsistently demonstrates superior customer service skills and acts as a positive role model for all employees. \nCommunicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking scenarios to consistently involve all team members in service improvements. \nKeeps team well informed of property promotions and events. \nDevelops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. \nClearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. \nAddresses employee performance issues, coaches for improvement and provides ongoing feedback. \nUses Team Member survey data to improve the workplace, listens and responds to employees, recognizes, and rewards individual and team performance. \nDirects and supervises activities in assigned zone, with the assistance of the Security force. \nAssists Security Leader in Security functions to include scheduling, monitoring of alarms and reporting of disorder on premises. \nEnsures that Security posts in zones are properly manned and that reliefs are provided. \nEvaluates performance of personnel under supervision. \nConducts investigations as assigned. \nParticipates in the supervision, operation and/or support of all cross-department operations.\nComplies with Louisiana Gaming Commission Regulations and company regulations, policies, and procedures.\nActs as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.\nPerforms all other related and compatible duties as assigned.\nMaintains a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.\nMeets the required attendance guidelines for the job and adhere to all company and department policies and procedures.\n Must be at least 21 years of age or older to work in a casino.\nHigh school diploma, GED or extensive professional and college level training are required. \nMust possess strong leadership, supervisory and interpersonal skills.\nMinimum 1 year of Supervisory or Lead experience preferred.\nExtensive command or supervisory level law enforcement experience, and/or casino security experience, or a combination thereof, is a plus. \nMust possess strong oral and written communication skills with good analytical ability. including tact when dealing with difficult customers; must read, write, speak, and understand English.\nAbility to maintain extremely confidential information.\nGeneral familiarity with investigative procedures.\nAbility to work in a fast-paced environment.\nAbility to work in a flexible schedule; must allow for changes in assignments, and priorities depending on identified needs of the company.\nAbility to work independently as well as part of a team.\nMust present a well-groomed appearance.\nMust be able to obtain or possess a Louisiana Gaming License\nAdditional Requirements:\nAbility to stand for extended periods of time.\nAbility to compose clear, accurate, and concise reports.\nMust be able to listen and respond to visual and aural cues.\nMust be able to see and remember the specific details of incidents and persons. \nMust be able to maneuver to all areas of the casino. \nMust be able to lift up to 25 pounds and carry up to 25 pounds. \nMust be able to bend, reach, kneel, twist and grip items while working at assigned area. \nMust be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads.\nMust be able to run on level surfaces, as well as up and down stairs.\nMust have the ability to listen, solve problems, negotiate, use collaboration skills, and give oral and written instructions. \nMust be able to work at a fast pace and in stressful situations. \nMust be able to read, write, speak, and understand English. \nMust be able to respond to visual and aural cues.\nGAMING PERMIT: Non-Key","description_format":"text","description_chars":5826,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","Hotels & Resorts","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-11-05T16:48:39Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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