{"id":3705663,"url":"https://alion.io/job/caesars-entertainment-slot-operations-manager","title":"Slot Operations Manager","company":{"id":1758419,"name":"Caesars Entertainment","domain":"caesars.com","url":"https://alion.io/company/caesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":83,"ghost_share":0,"stale_share":0.843,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T20:58:34Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T03:57:12Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"KEY JOB FUNCTIONS:\nResponsible for supporting the Director of Slots in all departmental initiatives related to operations, including hiring, training, and process/procedure development.\nResponsible for leading the Slots Team\nMaintains working knowledge of all local jurisdictional gaming laws (federal,state, and local) and attendant regulations as well as company internal controls.\nEffectively executes strategies in support of business objectives. Sets high personal standards for\nperformance and encourages others to do the same.\nMonitors expenses to operate within established budgets.\nImplements strategies and leads initiatives to continuously improve guest service and customer service scores.\nPlans and approves employee scheduling to ensure proper staffing to meet business demands; monitors staffing to ensure staff is properly aligned with business volumes.\nContinually follows up and evaluates the status of daily work and strategic projects.\nWorks with surveillance and other departments to aid in the protection of assets and maintain the efficiency and effectiveness of Slot Operations.\nEstablishes and maintains departmental procedures that will assure proper protection of all gaming\noperations from loss due to mistake or theft.\nProactively recognizes rewards and celebrates outstanding examples of employee performance.\nCounsels, guides, evaluates, and instructs assigned personnel in the performance of their duties.\nCoaches direct reports in pertinent skills of operations, administration, and promotes effective\nutilization of equipment and manpower.\nCreates initiatives to improve the employee experience and employee opinion ratings.\nAuthorizes guest complimentary items to recognize loyal players in accordance with company guidelines.\nEnsures all guests' problems are handled quickly to ensure guest satisfaction within the established guidelines.\nDevelops new gaming guests through personal contact with Player Development, Marketing, and the\nTotal Rewards Center.\nEndorses the business objectives, ethics and values of the Company in accordance with the Code of Commitment and Service Profit Chain.\nConsistently demonstrate legendary leadership, influence, drive, innovation, and commercial awareness.\nAny and all other job duties as assigned\nEDUCATION and/or EXPERIENCE: \nBachelor’s degree (or equivalent from a two-year college or technical school) or 3-5 years equivalent training/experience required.\nMust possess strong managerial, coaching and leadership skills.\nStrong gaming, managerial and administrative skills.\n4 to 6 years experience in Casino/Beverage Operations.\nDemonstrated ability to communicate effectively, both verbal and written.\nDemonstrated ability to deal effectively with employees at all levels.\nStrong organizational and analytical skills.\nComputer literacy.\nAbility to handle complex and emotional issues.\nAct as a role model to other employees and always leads by example.\nAdhere to all regulatory, company and department policies and procedures.\nMust project professionalism and possess excellent verbal and written communication skills.\nProfessional appearance.\nTeam player.\nWORK ENVIRONMENT:\nMust be able to work independently.\nMust be able to sit, stand or walk for long periods of time (8-12 hours).\nMust be able to respond calmly and make rational decisions, when handling employee conflicts.\nMust be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.\nMust be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.\nResponds to visual and aural cues.\nMust have the manual dexterity to operate a computer and other necessary office equipment.\nMust be able to tolerate areas containing dust, loud noises and bright lights.\nMust be able to work varied shifts, weekends and holidays as needed.\nSalary starting $72,000.00 USD","description_format":"text","description_chars":3923,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T20:58:34Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":33,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/caesars-entertainment-slot-operations-manager","json_url":"https://alion.io/job/caesars-entertainment-slot-operations-manager.json","meta":{"generated_at":"2026-11-10T11:40:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27101,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758419},"rest":"https://alion.io/mcp/rest/get_company?id=1758419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaesars-entertainment-slot-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaesars-entertainment-slot-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaesars-entertainment-slot-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caesars-entertainment-slot-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaesars-entertainment-slot-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3705663}},{"tool":"search_jobs","arguments":{"company":"caesars.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3705663},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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