{"id":1669475,"url":"https://alion.io/job/caesars-lead-clerk-and-front-desk","title":"LEAD CLERK and FRONT DESK","company":{"id":1758419,"name":"Caesars Entertainment","domain":"caesars.com","url":"https://alion.io/company/caesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":135,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Black Hawk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":248},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T05:44:52Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Starting Pay: $21\nThe Lead Front Desk Clerk is responsible for overseeing daily front desk operations while delivering friendly, accurate, and efficient service to guests. This role supports reservation activity, ensures accurate room inventory management, and provides guidance to Front Desk Clerks to maintain high service standards. The Lead Front Desk Clerk contributes to a seamless and welcoming guest experience through strong communication, attention to detail, and operational leadership.\n Lead and support daily front desk operations, ensuring exceptional guest service and efficient workflow. \nProcess and oversee incoming and outgoing hotel reservations with accuracy and timeliness. \nMaintain accurate and up-to-date records of room occupancy, availability, and guest information. \nIssue player’s cards, comps, and event tickets in accordance with company procedures and internal controls. \nProvide guidance, training, and support to Front Desk Clerks to ensure adherence to service standards and procedures. \nServe as a point of contact for guest concerns, resolving issues promptly and professionally. \nOperate office equipment and multi-line phone systems to support daily operations. \nMonitor front desk activity to ensure accuracy, efficiency, and compliance with company policies. \nMaintain a clean, organized, and guest-ready front desk environment at all times. \nPerform duties effectively under pressure in a fast-paced, high-guest-contact environment. \nSupport other front desk and hotel operations as needed, including coordination with housekeeping and other departments. \nCommunicate operational updates, guest concerns, and performance feedback to management. \nPerform additional duties or special assignments as required.\n Strong leadership and guest service skills with the ability to support and guide team members. \nExcellent verbal and written communication skills. \nAbility to operate office equipment and multi-line telephone systems. \nAbility to work efficiently under pressure in a busy, interruptive environment. \nStrong attention to detail and accuracy in completing tasks. Ability to maintain professionalism, composure, and a positive attitude in all guest interactions. \nProblem-solving skills with the ability to resolve guest concerns effectively. \nADDITIONAL REQUIREMENTS\nHigh school diploma or GED required\nHospitality or related experience preferred. \nPrior front desk or customer service experience required\nLead or supervisory experience preferred. \nAbility to stand for extended periods and perform frequent bending, pushing, pulling, and walking. \nAbility to lift and move items as required for front desk operations. \nAbility to work in environments with smoke, bright lights, noise, and variable temperatures. \nMust be able to work flexible hours, including evenings, weekends, and holidays. \nCompliance with all company policies, safety procedures, and regulatory requirements.","description_format":"text","description_chars":2930,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-10-02T06:23:39Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.591,"p_room":0.75,"age_days":19,"expected_fill_days":27,"reasons":["conf:0","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/caesars-lead-clerk-and-front-desk","json_url":"https://alion.io/job/caesars-lead-clerk-and-front-desk.json","meta":{"generated_at":"2026-10-20T10:54:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758419},"rest":"https://alion.io/mcp/rest/get_company?id=1758419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaesars-lead-clerk-and-front-desk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaesars-lead-clerk-and-front-desk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaesars-lead-clerk-and-front-desk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caesars-lead-clerk-and-front-desk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaesars-lead-clerk-and-front-desk"}]}