{"id":1932577,"url":"https://alion.io/job/caesars-slot-supervisor-2","title":"Slot Supervisor","company":{"id":1758419,"name":"Caesars Entertainment","domain":"caesars.com","url":"https://alion.io/company/caesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":73,"ghost_share":0,"stale_share":0.986,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-05T22:22:37Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-13T18:18:49Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force.\n Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service.\n\nHires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.\n\nBuilds customer loyalty, effectively handling problem situations, and promoting the Caesars Rewards program.\n\nKnows and ensures compliance with all Government, Corporate, Property, and Department policies and procedures.\n\nCommunicates effectively with all levels of the organization.\n\nPromotes an environment of teamwork by ensuring understanding, cooperation, and consistency between shifts and departments.\n\nAnalyzes casino related computer screens and reports to make appropriate decisions regarding guests’ comps, credit, and disputes.\n\nUses basic knowledge of computer programs, i.e. Windows, Word, Excel, to complete forms and enter data.\n\nEnsures security of company funds and properties by observing individuals and maintaining accurate records and inventory logs.\n\nApproves jackpot payoffs up to and including $100,000.\n\nMaintains awareness for possible slot cheating and/or suspicious activities.\n\n High School Diploma or equivalent; College Degree preferred\n\nPrevious work experience in a guest contact position\n\nPrevious supervisory experience preferred\n\nPrevious experience in Slot Operations preferred\n\nLiterate, fluent, and easily understood in English\n\nStrong interpersonal and guest service skills\n\nAbility to interact with tact and discretion\n\nAble to handle numerous monetary transactions with a high degree of accuracy\n\nBasic data entry/computer skills to enter information to computerized forms\n\nAbility to monitor/respond to visual and audio cues\n\nMust be able to take direction\n\nGood communication skills, both verbal and written\n\nGood interpersonal skills, with emphasis in relationship building\n\nGood problem-solving skills\n\nGood customer service skills, both internal and external\n\nAbility to handle difficult situations with courtesy and professionalism\n\nLiteracy in various computer systems\n\nProficiency with the use of “Machine Keys”\n\nGood leadership skills\n\nAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business\n\nActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.\n\nAdheres to all regulatory, company and department policies and procedures\n\nADDITIONAL REQUIREMENTS\nMust be able to sit, stand or walk for long periods of time\n\nVisual and auditory range must include immediate environment\n\nAbility to lift and carry 30 pounds, occasionally up to 60\n\nMobility to move about casino floor quickly\n\nAbility to monitor/respond to visual and audio cues\n\nMust have the manual dexterity to operate a computer and other necessary equipment\n\nMust have the ability to push, pull, reach, bend, twist, stoop, and kneel\n\nPositions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. 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