{"id":2418859,"url":"https://alion.io/job/cai-senior-servicenow-developer","title":"Senior ServiceNow Developer","company":{"id":1819291,"name":"CAI","domain":"cai.io","url":"https://alion.io/company/cai-io","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1211},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"ITIL","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-07-24T00:00:00Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-13T05:17:54Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Senior ServiceNow DeveloperReq number:\nR7962Employment type:\nFull timeWorksite flexibility:\nHybridWho we are\nCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.\nJob Summary\nWe are looking for a motivated Senior ServiceNow Developer ready to take us to the next level! If you have experience designing, developing, and implementing scalable solutions on the ServiceNow platform to support business needs and enhance user experience, and are looking for your next career move, apply now.Job Description\nWe are looking for a Senior ServiceNow Developer in designing, developing, and implementing scalable solutions on the ServiceNow platform to support business needs and enhance user experience.This position will be full-time and hybrid at Mandaluyong City.\nWhat You'll Do\nDesign, develop, configure, and customize ServiceNow applications and modules\n\nBuild complex scripts, workflows, forms, and business rules to meet organizational needs and enhance system functionality\n\nConduct root cause analysis for platform issues and implement preventive measures to minimize downtime\n\nOrganize and structure taxonomies, knowledge bases, record producers, and self-service portals to enhance user accessibility and experience\n\nCollaborate with business analysts, stakeholders, and team members to translate business requirements into robust technical solutions\n\nParticipate in release and iteration planning meetings with the development team and other key stakeholders to align on project goals and timelines\n\nContribute to solution design and lead the development and testing phases, ensuring an exceptional user experience\n\nConduct code reviews and ensure adherence to coding standards, best practices, and platform guidelines\n\nSupport production releases and actively monitor the delivery of applications, ensuring smooth deployment and operations\n\nCreate and maintain detailed technical documentation, including Design Specifications: High-Level Solution Design (HLSD), Solution Design Document (SDD), Security and Governance: Security License to Operate (SLTO), Solution Deployment Plan\n\nMonitor platform compliance with data protection regulations, ensuring all solutions adhere to organizational and legal standards\n\nIdentify opportunities for process optimization and propose enhancements to improve system usability, efficiency, and automation\n\nEnsure alignment of solutions with ITIL practices, organizational policies, and industry standards for security, compliance, and governance\n\nWhat You'll Need\nRequired:\nProven experience in designing and implementing ServiceNow applications, enhancing user experience, and aligning solutions with business requirements\n\nSkilled in building complex custom applications, including designing and implementing advanced workflows, forms, and integrations to address unique organizational needs\n\nSolid understanding and application of Agile methodologies, including experience with Scrum or Kanban frameworks, ensuring efficient development cycles and continuous delivery\n\nCollaborate effectively within cross-functional teams to develop and deploy scalable solutions\n\nIdentify and propose innovative, practical solutions to complex technical challenges\n\nLead process improvement initiatives to optimize workflows and enhance platform performance\n\nShare expertise and mentor team members to build technical capabilities across the development group\n\nStrong verbal and written communication skills to interact effectively with stakeholders, translate business requirements into technical solutions, and present ideas and updates clearly\n\nA proactive mindset for learning and keeping up with platform upgrades, best practices, and emerging ServiceNow capabilities to ensure solutions remain robust, secure, and future proof\n\nPhysical Demands\nAbility to safely and successfully perform the essential job functions\n\nSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.\n\nAbility to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor\n\nReasonable accommodation statement\nIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to  (888) 824 - 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