Channel Partner Manager

CHANNEL PARTNER MANAGER

Accelerate Performance.

ABOUT CAI SOFTWARE

CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner.

With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact.

CAI BUSINESS UNITS AND THE MARKETS WE SERVE

CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company.

Process Manufacturing

This role is part of our Process Manufacturing business unit, which delivers ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes.

PlanetTogether provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. PlanetTogether APS tightly integrates with SAP, Microsoft, and other supply chain systems. We believe that manufacturing is a super force of social change. It lifts people out of poverty and improves lives. This is why helping manufacturers to have a greater impact, serve their customers better and be more successful drives us to push harder every day.

ABOUT THE ROLE

CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as a Channel Partner Manager within our Global Partnerships team. This role will greatly contribute to the Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers.

The ideal candidate is an ambitious, seasoned professional, who relishes the opportunity to lead and grow a new division for an established software company. To succeed, the Regional Manager must be able to handle multiple requests and competing priorities with grace and a sense of urgency.

WHAT YOU'LL DO

• Overseeing growth and expansion of the partner network (SIs, VARs, and Distributors) within the region by proactively managing partner relationships.
• Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc.
• Creating and reporting on partner pipeline coverage and sales quotas in Hubspot.
• Updating all Partner outreach and activities in Asana/Hubspot.
• Serving as PlanetTogether’s leadership contact in the assigned region(s).
• Providing partners with sales and product expertise in the region.
• Delivering weekly reports to PlanetTogether’s Executive Leadership Team on all strategic and tactical initiatives.

WHAT WE'RE LOOKING FOR

• Bachelor's Degree or higher.
• 5+ years of experience in the supply chain or production planning space.
• 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable).
• 5+ years of experience managing strategic relationships and accounts.
• Advanced aptitude and ability to demonstrate the use of integrated enterprise software.
• Working knowledge of SQL or other relational databases would be helpful.
• Proven multi-tasking and problem solving skills
• Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums.
• Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus.

WHY JOIN CAI

At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work.

Our four pillars define how we deliver for customers - and how we work:

• Built to Fit - Fits how your business runs so performance comes standard
• Built to Expedite - Speeds time to performance without heavy lifts or delays.
• Built to Deliver - AI turns action and insights into measurable performance.
• Built to Scale - Sustains and scales performance without disruption.

Why Join Us

You’ll have the opportunity to drive some of the most critical transformation initiatives in our company’s history. This is a highly visible role working directly with senior leadership to shape the future operating model of CAI. You’ll bring clarity, discipline, and execution focus to complex cross-functional programs while gaining exposure across every function of the business.

CAI Software is an “EEO/Veterans/Disabled employer.”

Equal Employment Opportunity

CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.

Disability Accommodation

CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at [email protected] or send an e-mail with your specific accommodation request.

Work Authorization

Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).

Pay Transparency Nondiscrimination

CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).