{"id":2595749,"url":"https://alion.io/job/cai-systems-analyst-ii","title":"Systems Analyst II","company":{"id":1819291,"name":"CAI","domain":"cai.io","url":"https://alion.io/company/cai-io","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":900},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false},{"name":"Visual Basic","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T12:01:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Systems Analyst IIReq number:\nR8510Employment type:\nFull timeWorksite flexibility:\nOnsiteWho we are\nCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.\nJob Summary\nWe are looking for a motivated System Analyst II ready to take us to the next level! If you have experience supporting Linux Operating systems, basic SQL query development, and are looking for your next career move, apply now.Job Description\nWe are looking for a Systems Analyst II to monitor, analyze, and support tolling and related technology systems to ensure optimal performance, reliability, and operational continuity. This position will be a full-time contract role and onsite, working Monday through Friday, 8:00 AM to 4:30 PM.\nWhat You'll Do\nAnalyze system performance to ensure tolling systems operate efficiently and reliably\n\nMonitor daily and weekly lane performance reports, dashboards, and operational metrics\n\nPerform monitoring and support activities during implementation of new or upgraded systems\n\nConduct fault isolation and troubleshooting of lane and plaza systems\n\nProvide advanced support for roadside servers, databases, and software applications following required training\n\nInvestigate and resolve system anomalies reported by Operations, Finance, and Maintenance teams\n\nSupport installation, configuration, and deployment of new lane systems and technology upgrades\n\nDevelop, maintain, and update Standard Operating Procedures (SOPs) and technical documentation\n\nCollaborate with cross-functional teams to ensure system availability, reliability, and performance\n\nPrepare reports and communicate technical findings to both technical and non-technical stakeholders\n\nSupport ongoing operational monitoring and maintenance activities\n\nIdentify opportunities for process improvement and assist with implementation of solutions\n\nWhat You'll Need\nRequired:\nBachelor's degree (B.A. or B.S.) or equivalent military technical training and/or relevant work experience\n\nKnowledge of toll lane operations and troubleshooting fundamentals\n\nExperience supporting Linux operating systems and command-line environments\n\nBasic SQL query development and analysis experience\n\nProficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint\n\nUnderstanding of Excel Macros, Pivot Tables, and Visual Basic concepts\n\nFamiliarity with network and systems management tools such as Orion, CA Unicenter, or similar platforms\n\nStrong analytical, troubleshooting, and problem-solving skills\n\nExcellent verbal and written communication skills\n\nAbility to manage multiple priorities in a fast-paced operational environment\n\nAbility to work independently and collaboratively within a team setting\n\nPreferred:\nCompTIA A+, Network+, Security+, Server+, or equivalent technical certifications\n\nExperience supporting transportation, tolling, Intelligent Transportation Systems (ITS), or other mission-critical environments\n\nFamiliarity with database administration and system monitoring tools\n\nExperience developing SOPs and operational documentation\n\nExperience with system monitoring, performance analysis, and operational reporting\n\nFamiliarity with networking concepts, enterprise technology environments, and database technologies\n\nDemonstrated ability to identify process improvement opportunities and implement effective solutions\n\nPhysical Demands\nAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards\n\nSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings and support operational activities\n\nAbility to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitor\n\nAbility to occasionally support after-hours system implementations, upgrades, and incident response activities\n\nReasonable accommodation statement\nIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to  (888) 824 - 8111.\nEEO Statement\nIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.\nEmployees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.\n$30 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. 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