{"id":3768723,"url":"https://alion.io/job/calderys-technical-sales-and-support-manager","title":"Technical Sales and Support Manager","company":{"id":93345,"name":"Calderys","domain":"calderys.com","url":"https://alion.io/company/calderys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":98,"ghost_share":0,"stale_share":0.459,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T15:24:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T12:54:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Manage technical sales activities, including quotation, order, shipment and customer processes, while ensuring effective coordination with internal teams and customers. Support sales targets, customer satisfaction and OPEX projects.\nResponsibilities:\nPrepare and follow up on quotations based on customer requirements and obtain the necessary approvals.\n\nPrepare and send order confirmations to customers.\n\nProvide Customer Service with the required information for overseas order bulletins.\n\nReview packing lists and proforma invoices prior to shipment.\n\nCoordinate shipment and transportation processes with Customer Service and logistics agencies.\n\nCommunicate shipment details to the relevant transportation agencies.\n\nPrepare and provide sales reports to relevant departments.\n\nEvaluate technical and commercial aspects of business opportunities and decide whether to submit an offer and, following the quotation, whether to proceed with the order.\n\nDetermine payment terms and accept or revise delivery dates within the assigned authority.\n\nApply discounts of up to 3% within the authorized limit.\n\nProvide maximum support to OPEX projects and deliver requested data and documentation on time.\n\nEnsure effective coordination with customers and relevant internal departments.\n\nAct as deputy for the Foundry Sales Director when required.\n\nRequirements:\nUniversity degree in a relevant field.\nGood command of English.\nGood knowledge of foreign trade regulations.\nMinimum 2 years of relevant experience is preferred.\nProficiency in MS Office and relevant business software.\nKnowledge of Total Quality Management.\nStrong communication and interpersonal skills.\nTeam-oriented, responsible and proactive.\nAbility to take initiative and make decisions.\nStrong analytical skills and ability to understand issues quickly.\nCompleted military service for male 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