{"id":3414782,"url":"https://alion.io/job/caleres-analyst-workforce-management","title":"Analyst, Workforce Management","company":{"id":2164322,"name":"Caleres","domain":"caleres.com","url":"https://alion.io/company/caleres","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":98,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Clayton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":107000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1106},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-28T05:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T19:01:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Summary\nThe Workforce Management Analyst supports the store organization by translating sales forecasts, customer traffic, transactions, fulfillment demand, promotional activity, and operational workload into practical store labor plans. This role develops and maintains labor models, evaluates scheduling effectiveness, monitors productivity and payroll performance, and converts complex data into clear recommendations for store, field, and home office partners.\nThe analyst serves as a cross-functional connection point among Store Operations, Field Leadership, Finance, Human Resources, Information Technology, and Omnichannel teams, balancing customer experience, store execution, workforce capacity, and disciplined labor expense management.\nWhat We Do - Accountabilities\nDevelops and maintains store-level labor forecasts, payroll budgets, workload standards, and recurring workforce reporting.\nMonitors planned, scheduled, and actual labor hours and dollars; identifies trends, exceptions, and root causes.\nProvides field leaders with clear insights and recommended actions related to labor planning, scheduling, productivity, fulfillment workload, and store operations.\nMaintains documentation, assumptions, business rules, metric definitions, and end-user guidance for workforce processes and tools.\nSupports annual plans, monthly forecasts, weekly labor planning, in-season reforecasts, peak periods, and ad hoc business needs.\nEssential Functions\nDevelops store labor forecasts using sales, traffic, transactions, units, operating hours, seasonality, promotional activity, fulfillment demand, and other relevant workload drivers.\nTranslates enterprise sales and financial plans into weekly and daily store labor requirements and allocates approved payroll budgets to stores.\nAnalyzes planned, scheduled, and actual hours and labor dollars; distinguishes volume, wage-rate, workload, scheduling, staffing-availability, and execution drivers.\nDevelops and maintains workload standards for selling, checkout, shipment processing, replenishment, pricing, inventory, recovery, visual execution, opening and closing, administrative work, and digital fulfillment.\nEvaluates how store work is performed and uses operational insight to challenge assumptions, improve workload standards, and strengthen labor planning accuracy.\nEvaluates whether schedules align labor with customer demand, operating hours, delivery schedules, fulfillment volume, promotions, and task workload.\nSupports the rollout, adoption, configuration, ongoing maintenance, and performance monitoring of automated scheduling processes for retail stores, including schedule generation, rule validation, field guidance, exception management, and continuous improvement.\nCreates exception-based dashboards, scorecards, and ad hoc reporting that allow leaders to move from enterprise results to zone, district, and store-level opportunities.\nDevelops and maintains recurring operational reporting, dashboards, and analysis beyond payroll and scheduling, including store performance, field execution, fulfillment activity, and other retail operations priorities.\nMonitors labor expense and productivity measures, including labor hours, labor dollars, sales per labor hour, units per labor hour, payroll rate, overtime, schedule alignment, and workload completion.\nSupports pilots involving labor deployment, scheduling, store processes, technology, operating hours, fulfillment, or customer service; defines measures, tracks results, and recommends next steps.\nServes as a subject matter expert for workforce planning, payroll budgets, scheduling analytics, reporting, and related store operations topics.\nManages recurring deliverables and responds to field and home office questions with timely, clear, and accurate guidance.\nCross-Functional Partnership\nPartners with Store Operations and Field Leadership to understand operating realities and convert analysis into practical field actions.\nPartners with Finance on labor budgets, forecasts, expense performance, reconciliations, and benefit validation.\nPartners with Human Resources on scheduling policies, workforce considerations, and change management.\nWorks with Information Technology and workforce-management support teams on data, reporting, testing, system issues, and enhancements.\nPreferred Qualifications & Education\nBachelor's degree in Business Analytics, Finance, Operations, Industrial Engineering, Economics, Statistics, Supply Chain, Business Management, or a related discipline; equivalent relevant experience considered.\nTwo or more years of experience in workforce management, retail analytics, labor planning, financial analysis, operations analysis, or a related field; multi-unit retail experience preferred.\nAdvanced Microsoft Excel skills, including formulas, pivot tables, lookups, data validation, structured models, and scenario analysis.\nExperience analyzing large datasets from multiple sources and translating findings into practical recommendations.\nStrong attention to detail, data integrity, problem solving, organization, prioritization, and time management.\nAbility to manage recurring deliverables and multiple concurrent projects with different scopes, requirements, and partners.\nExcellent written, verbal, presentation, and interpersonal communication skills across technical and nontechnical audiences.\nExperience with Power BI, Tableau, SQL, Python, workforce-management, scheduling, timekeeping, payroll, or labor-planning is a plus.\nExperience implementing or managing automated scheduling capabilities within a retail workforce-management system preferred; experience with Ceridian Dayforce is highly valued but not required.\nKnowledge of retail labor forecasting, scheduling, productivity, workload measurement, omnichannel fulfillment, and common retail performance metrics is preferred.\nAbility to travel periodically to stores or field locations based on business needs.\nPhysical Requirements and/or Environment\nOffice/cubicle or approved hybrid work environment.\nPeriodic work in store or field environments and travel based on business needs.","description_format":"text","description_chars":6125,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-28T18:58:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":83500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":3}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/caleres-analyst-workforce-management","json_url":"https://alion.io/job/caleres-analyst-workforce-management.json","meta":{"generated_at":"2026-10-30T22:41:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13580,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2164322},"rest":"https://alion.io/mcp/rest/get_company?id=2164322"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaleres-analyst-workforce-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaleres-analyst-workforce-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaleres-analyst-workforce-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caleres-analyst-workforce-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaleres-analyst-workforce-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3414782}},{"tool":"search_jobs","arguments":{"company":"caleres.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3414782},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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