{"id":1626271,"url":"https://alion.io/job/caleres-collections-specialist-i","title":"Collections Specialist I","company":{"id":2164322,"name":"Caleres","domain":"caleres.com","url":"https://alion.io/company/caleres","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":75,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1605},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-29T05:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-12T22:45:07Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Founded in 1878, Caleres, originally known as Brown Shoe Company, is a global footwear company comprised of some of the world's most loved brands including Famous Footwear, Sam Edelman, Naturalizer, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes 145+ years of craftsmanship, a passion for fit, and a mission to inspire people to feel great...feet first.\n\nJoin Our Finance Team as a Collections Specialist in St. Louis, MO!\nWe're looking for a motivated and detail-oriented professional to join our Accounts Receivable team as a Collections Specialist. In this role, you'll help support healthy cash flow and strong customer relationships by managing outstanding receivables, resolving payment issues, and partnering with customers and internal teams to drive timely payment resolution. The ideal candidate is an effective communicator, highly organized, and thrives in a fast-paced environment where attention to detail and customer service matter.\n\nWhat You Will Be Doing\nDrive Timely Collections & Cash Flow: Conduct daily outreach to assigned customer accounts through phone and email communications to follow up on outstanding balances and secure timely payment.\nSupport Account Resolution & Customer Service: Assist customers with invoice copies, account statements, remittance reconciliation, and payment inquiries. Escalate disputed invoices, unresolved issues, and delayed payments appropriately to ensure prompt resolution and minimize aging balances.\nMaintain Accurate Documentation & Reporting: Record collection activities, customer interactions, payment commitments, and resolution progress within designated financial and collections systems.\nCollaborate Across Teams: Partner with Accounting, Customer Service, Sales, Credit, and Disputes teams to identify and resolve payment obstacles, correct invoice issues, and improve collections effectiveness.\nContribute to Continuous Improvement: Develop knowledge of collections processes, dispute workflows, credit holds, and key performance metrics.\n\nPerks You Will Enjoy!\nOur Shoe Discounts: No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands\nBenefits that Start Day One: To learn more details about our total rewards including 401(k), health benefits and PTO, visit yourcaleres.com\nGet Paid When You Want: Access your money as you earn it and request your earnings before payday\nMental Wellness: Free, 24/7 confidential support and resources through our Employee Assistance Program for eligible associates\nRelaxed Dress Code: Your authentic self is always in style at Caleres\nSite Perks: Full access to our brand new downtown Clayton, MO office, including, onsite gym, Starbucks, Grab and Go Market, beautiful indoor/outdoor meeting spaces and free parking located in the convenient area of downtown Clayton, MO.\n\nQualifications That Make You the Perfect Fit!\nAssociate's degree in Business, Accounting, Finance, or related field preferred; equivalent work experience considered\n0-2 years of collections, accounts receivable, customer service, administrative, or related business experience\nExperience in retail, wholesale, distribution, or large corporate environments is a plus\nStrong verbal and written communication skills with a customer-focused approach\nStrong organizational skills and attention to detail\nAbility to prioritize tasks and manage time effectively in a deadline-driven environment\nWillingness to learn systems, processes, and financial workflows\nBasic understanding of accounts receivable, collections, or accounting principles preferred\nProficiency in Microsoft Office, including Excel, Outlook, and Word\nExperience with SAP or similar ERP systems is a plus","description_format":"text","description_chars":3741,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:00:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":83500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.442,"p_room":0.9,"age_days":13,"expected_fill_days":19,"reasons":["conf:0","stale_co","win:mid","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/caleres-collections-specialist-i","json_url":"https://alion.io/job/caleres-collections-specialist-i.json","meta":{"generated_at":"2026-10-13T00:46:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1297,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2164322},"rest":"https://alion.io/mcp/rest/get_company?id=2164322"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaleres-collections-specialist-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaleres-collections-specialist-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaleres-collections-specialist-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caleres-collections-specialist-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaleres-collections-specialist-i"}]}