{"id":1748562,"url":"https://alion.io/job/calgary-ab-manager","title":"Manager","company":{"id":1862112,"name":"Vialto Partners","domain":"vialtopartners.com","url":"https://alion.io/company/vialtopartners","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":145000,"period":"year","method":"global_role_seniority_cell","sample_n":5047},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T22:50:06Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Company Description\nVialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.\nOur teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.\nWorking at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.\nVialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.\nTo learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram\nRole Summary\nThe Manager will lead global mobility and immigration service delivery, client coordination, and shared services operations. This role is responsible for managing teams, overseeing complex cases, maintaining service quality, and driving process improvement.\nKey Responsibilities\nLead global mobility and immigration case delivery across multiple clients or jurisdictions.\n\nOversee case allocation, workload management, timelines, and service quality.\n\nAct as the primary escalation point for complex immigration, mobility, and client service matters.\n\nManage client relationships, status calls, service reviews, and operational governance.\n\nReview reports, dashboards, trackers, and client updates for accuracy and completeness.\n\nSupervise and coach Associates and Senior Associates on process, quality, and stakeholder communication.\n\nEnsure compliance with immigration requirements, client service standards, data privacy, and internal controls.\n\nIdentify delivery risks, resolve issues, and escalate strategic concerns where needed.\n\nPartner with shared services teams, vendors, legal teams, HR, and business stakeholders.\n\nDrive continuous improvement, standardization, automation, and knowledge management initiatives.\n\nSupport onboarding, training, performance feedback, and capability building within the team.\n\nSkills & Experience\n8+ years of experience in global mobility, immigration, HR shared services, client coordination, or operations.\n\nStrong knowledge of global mobility and immigration processes, case management, and service delivery.\n\nProven people management, coaching, and workload planning experience.\n\nStrong client relationship management and stakeholder engagement skills.\n\nAbility to manage complex cases, escalations, deadlines, and competing priorities.\n\nStrong analytical, reporting, and problem-solving skills.\n\nExperience with case management systems, Excel, dashboards, and shared service tools.\n\nAbility to work across regions, cultures, and time zones.\n\nQualifications\nBachelor’s degree or equivalent experience.\n\nRelevant experience in immigration, global mobility, HR operations, client delivery, or shared services preferred.\n\nAdditional Information\nWork Location: Bangalore\nWe are an equal-opportunity employer that does not discriminate on the basis of any legally protected status","description_format":"text","description_chars":3866,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-03T07:20:22Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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