{"id":2481783,"url":"https://alion.io/job/calgary-stampede-service-coordinator-full-time","title":"Service Coordinator - Full Time","company":{"id":1792928,"name":"Calgary Stampede","domain":"calgarystampede.com","url":"https://alion.io/company/calgarystampede-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":402},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T19:20:55Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-21T11:41:09Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the Calgary Stampede\nThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, culture and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme “We’re Greatest Together”, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.\nAs an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.\nPosition Summary\nThe Guest Experience Service Coordinator provides administrative, coordination, and readiness support across the Guest Experience Department throughout the year and during the Calgary Stampede.\nThe role is responsible for supporting the operational planning and execution of Guest Experience programs by coordinating workforce readiness activities, operational timelines, documentation, reporting, asset requests, training administration, and departmental processes.\nThis position serves as a key support resource for both year-round operations and Stampede activation and helps ensure that critical operational requirements are organized, tracked, and delivered effectively.\nNote: The closing date for this opportunity is: October 30, 2026\nKey Responsibilities\nDepartment Coordination & Operational Support\nSupport Guest Experience programs, projects, activations, and operational initiatives throughout the year.\nCoordinate and monitor department workplans, timelines, and readiness activities.\nTrack operational deliverables and support completion of departmental priorities.\nRepresent Guest Experience in meetings and operational planning discussions as required.\nSupport communication and coordination between internal departments and operational stakeholders.\nMaintain operational calendars, planning schedules, and activation milestones.\nWorkforce Administration & Training Coordination\nCoordinate employee onboarding activities.\nCoordinate uniform fittings and distribution.\nTrack training registrations and attendance.\nAdminister e-learning assignments and completion tracking.\nMaintain workforce records and readiness documentation.\nSupport attendance and workforce reporting.\nCoordinate employee communications related to training, onboarding, and readiness activities.\nStampede Readiness & Activation Support\nCoordinate workforce readiness activities leading into Stampede.\nTrack recruitment, contracts, onboarding, accreditation, and training completion.\nSupport activation planning and readiness reviews.\nMaintain readiness dashboards and activation timelines.\nTrack operational deliverables and stakeholder deadlines.\nSupport daily workforce reporting and readiness updates during Stampede.\nAsset & Equipment Coordination\nCoordinate departmental asset requests.\nSupport signage, technology, POS, radio, and operational equipment requests.\nTrack inventory, equipment distribution, and operational supply requirements.\nSupport readiness activities for operational locations and activations.\nCoordinate operational setup requirements as assigned.\nDocumentation & Information Management\nMaintain department procedures, operational manuals, and working documents.\nSupport annual reviews and updates of operational procedures.\nManage version control and document distribution.\nMaintain department contact lists, organizational charts, checklists, and operational resources.\nSupport development of presentations, reports, communications, and meeting materials.\nReporting & Administrative Support\nSupport payroll administration and attendance reporting.\nCompile operational and workforce reports.\nTrack readiness metrics and departmental performance indicators.\nSupport post-event reporting and lessons learned documentation.\nCoordinate meeting agendas, minutes, action items, and follow-up activities.\nPerform data entry and maintain operational records.\nQualifications\nThe ideal candidate is proactive, detail-oriented, highly organized, and able to manage multiple competing priorities in a dynamic operational environment.\nRequired Qualifications\nMinimum two years of experience in administrative, coordination, or operational support roles.\nStrong organizational and time management skills.\nAdvanced proficiency in Microsoft Office Suite.\nExcellent verbal and written communication skills.\nStrong attention to detail and accuracy.\nAbility to manage confidential information appropriately.\nAbility to work independently and collaboratively within a team environment.\nStrong customer service orientation.\nPreferred Qualifications\nExperience supporting event operations, hospitality, guest services, or workforce coordination.\nExperience working in a large-scale event or venue environment.\nKnowledge of project tracking and readiness management tools.\nExperience supporting workforce administration and training coordination.\nBenefits\nThe Calgary Stampede offers a unique and exciting work environment and the opportunity for advancement and employee training.\nTo Apply\nTo apply, please submit your resume. All applicants are thanked in advance and only those selected for interviews will be contacted.","description_format":"text","description_chars":5593,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Theme Parks & Attractions"],"lifecycle":[{"event":"open","at":"2026-10-13T22:58:52Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.846,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:3","win:early","comp:junior,attention"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/calgary-stampede-service-coordinator-full-time","json_url":"https://alion.io/job/calgary-stampede-service-coordinator-full-time.json","meta":{"generated_at":"2026-10-21T15:04:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21467,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1792928},"rest":"https://alion.io/mcp/rest/get_company?id=1792928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcalgary-stampede-service-coordinator-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcalgary-stampede-service-coordinator-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcalgary-stampede-service-coordinator-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/calgary-stampede-service-coordinator-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcalgary-stampede-service-coordinator-full-time"}]}