{"id":2963558,"url":"https://alion.io/job/caliber-customer-service-consultant-9","title":"Customer Service Consultant","company":{"id":1928932,"name":"Caliber","domain":"caliber.com","url":"https://alion.io/company/caliber-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T23:30:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T19:10:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Service Center\nLake Worth FLJOB SUMMARY\nCaliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.\nBENEFITS OF JOINING CALIBER\nBenefits from day one: Immediately eligible for medical, dental and vision\nIndustry Comparable Pay - Paid weekly and eligible for overtime\nPaid Vacation & Holidays - Can begin accruing day 1\nCareer growth opportunities - we promote from within!\nA career for life: You’ll gain hands-on experience within a production shop.\nREQUIREMENTS:\n2+ years of customer facing experience; sales experience a plus\nMust have a valid driver’s license and be eligible for coverage under our company insurance policy\nABILITIES/SKILLS/KNOWLEDGE\nAbility to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.\nPassion for learning the collision industry\nBe able to understand instructions - written and verbal\nCan prioritize competing tasks and adapt easily to a fast-paced environment\nMust be able to provide personable, friendly “World Class” customer service to internal and external customers\nCaliber is an Equal Opportunity Employer\nCaliber uses E-Verify to confirm the identity and employment eligibility of all new hires.\nMust be eligible to work in the U.S. with no restrictions.","description_format":"text","description_chars":1954,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Auto Repair & Service"],"lifecycle":[{"event":"open","at":"2026-10-20T23:30:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 13 · green card filings: 3","filings_12m":13,"filings_prev_12m":10,"green_card_filings_12m":3,"median_offered_wage_usd":100625,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:0","wave","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/caliber-customer-service-consultant-9","json_url":"https://alion.io/job/caliber-customer-service-consultant-9.json","meta":{"generated_at":"2026-10-21T20:12:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28791,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1928932},"rest":"https://alion.io/mcp/rest/get_company?id=1928932"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaliber-customer-service-consultant-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaliber-customer-service-consultant-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaliber-customer-service-consultant-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caliber-customer-service-consultant-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaliber-customer-service-consultant-9"}]}