{"id":4207772,"url":"https://alion.io/job/caliber-field-quality-technical-coach","title":"Field Quality Technical Coach","company":{"id":1928932,"name":"Caliber","domain":"caliber.com","url":"https://alion.io/company/caliber-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":42,"ghost_share":0,"stale_share":0.905,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Education","role_family":"Education","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toledo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-13T00:05:03Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Service Center\nCSCS OHCompensation Range - $85,000 - $93,000 with a Annual Bonus\nA Quality Technical Coach is a highly skilled and knowledgeable professional responsible for performing and or overseeing specialized repairs and restorations on vehicles using original manufacturer parts and adhering to OEM specifications. The primary focus of this role is to ensure that vehicles are restored to their original condition, maintaining safety, quality, and compliance with the manufacturer's standards. Overseeing OE enrolled Centers for program compliancy.\nDuties and Responsibilities\nMentor repair technicians, estimators, and management to ensure the Caliber standard of quality, which corresponds with the OEM specifications.\nUse 3rd party software to file reports regarding accurate completion of repair to OE standards.\nFollow up with center teammates regarding repairs in person or through conference calls.\nRecommend and coordinate necessary training for areas of need based on quality reviews.\nPartner with, build alliances and perform liaison activities with the executive team and field leadership.\nComplete facility inspections as assigned and submit reports using third-party software to: Take and submit photos of the shop and tools, equipment, and materials.\nRecommend repair or replacement of tools, equipment, and materials as necessary.\nRecommend training on tools and equipment.\nReview reports with Center and Operations Leadership for accountability and successful management of Parts, Center Systems/Processes, Equipment and Training verification.\nMaintain a reporting structure that readily monitors performance indicators and Certification eligibility.\nCreate actionable plans to improve processes and procedures to accomplish objectives, which include metrics of success and deliverables.\nAlignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of center objectives.\nOptimization of center performance across the company to achieve the best functional, center production and technical value.\nFacilitate with OE Certification Team to Centers to verify equipment, tools, and training needs for teammates.\nUp to 30% Travel required.\n\nRequirements\nMust be at least 18 years of age.\nHigh school diploma or GED equivalent.\nMinimum of 10 years of hands-on experience as a Non-Structural and Structural technician.\nProficiency in using collision repair equipment and diagnostic instruments.\nMust have a valid driver’s license and be eligible for coverage under the company insurance policy.\nMaintain or acquire I-CAR Structural Platinum certification.\nBasic working knowledge of CCC One, Estimating Systems and Alldata.\nBasic computer skills and a working knowledge of Excel. PowerPoint, and Word.\nIn-depth knowledge of OEM repair procedures and specifications.\nMaintain a minimum standard of continuing education annually to stay abreast of industry and coaching best practices.\nRepresent Caliber with integrity and professionalism.\nAbility to effectively communicate with others, verbal and written.\nAbility to read and understand instructions, written estimates and work orders.\nOrganization and multi-tasking skills, good time management and ability to adapt easily to changing, fast-paced environments.\nAbility to understand workflows and have the ability to navigate and submit reports using a laptop and/or other electronic device.\nPersonable, friendly demeanor with “World Class” customer service approach with internal and external customers.\nWell-groomed, professional appearance.\nTraining or teaching experience preferred.\nBenefits & Perks \nCompensation Range - $85,000 - $93,000 with a Annual Bonus\nBenefits start day one\nWeekly pay\nMedical, Dental, Vision\n401K \nPaid Vacation \nPaid Holidays\nWe have opportune for growing within. We currently have 5 other companies under the Caliber umbrella\nCaliber uses E-Verify to confirm the identity and employment eligibility of all new hires.\nMust be eligible to work in the U.S. with no restrictions.","description_format":"text","description_chars":4027,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Auto Repair & Service"],"lifecycle":[{"event":"open","at":"2026-11-13T00:05:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 22 · green card filings: 3","filings_12m":22,"filings_prev_12m":15,"green_card_filings_12m":3,"median_offered_wage_usd":129700,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.647,"p_room":0.35,"age_days":31,"expected_fill_days":13,"reasons":["conf:1","win:tail","comp:brand"],"computed_at":"2026-11-13T01:18:48Z"},"pay":null,"html_url":"https://alion.io/job/caliber-field-quality-technical-coach","json_url":"https://alion.io/job/caliber-field-quality-technical-coach.json","meta":{"generated_at":"2026-11-13T01:18:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2872,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1928932},"rest":"https://alion.io/mcp/rest/get_company?id=1928932"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaliber-field-quality-technical-coach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaliber-field-quality-technical-coach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaliber-field-quality-technical-coach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caliber-field-quality-technical-coach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaliber-field-quality-technical-coach"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4207772}},{"tool":"search_jobs","arguments":{"company":"caliber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4207772},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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