{"id":4049762,"url":"https://alion.io/job/caliberly-business-system-administrator","title":"Business System Administrator","company":{"id":4479767,"name":"Caliberly","domain":"caliberly.com","url":"https://alion.io/company/caliberly","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T01:21:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T01:21:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Business System Administrator\nAbout the Role\nWe are seeking a detail-oriented and technically capable Business System Administrator to manage and support our core business systems (ERP, CRM, Inventory/merchandising tools) within a retail environment. The successful candidate will ensure seamless system operations, user support, configuration, data integrity and collaboration with functional teams to enhance processes and reporting.\nKey Responsibilities\nAdminister, configure and maintain key business systems (e.g., ERP/CRM, inventory management, merchandising platforms) to align with retail operations and business needs.\nManage user accounts, roles, permissions, system access and workflows; perform onboarding/off-boarding of users and maintain data security.\nMonitor system performance, identify and resolve issues, coordinate with IT infrastructure, vendor support and system owners to ensure uptime and reliability.\nWork with business stakeholders (sales, merchandising, supply chain, finance) to gather requirements for system enhancements; support configuration changes, testing, deployment and documentation.\nMaintain data integrity: ensure accurate system master-data (products, customers, locations), perform reconciliations, support reports/dashboards for operational and management use.\nSupport system upgrades, version updates, patching, testing, and change control procedures to minimise business disruption.\nProvide training and support to end-users; prepare manuals, guidelines and conduct sessions to increase system adoption and proficiency.\nCreate, maintain and distribute reports, KPIs and system metrics; analyse usage, identify improvement opportunities and support continuous optimisation of business processes.\nCollaborate with vendors, service providers and internal IT teams for system integrations, third-party interfaces, software patches and incident escalations.\nEnsure compliance with internal policies, retail business requirements, regulatory standards and audit controls related to business systems.\nQualifications & Experience\nBachelors degree in Information Technology, Computer Science, Business Systems, or a related field.\nMinimum 3-5 years experience as a systems administrator or business systems support role, preferably in retail, consumer goods or similar sectors.\nExperience managing ERP or CRM systems, user access control, workflows and data integrity in a retail or multi-channel environment.\nStrong technical foundations: user account/admin tasks, system configuration, troubleshooting, data management and reporting.\nStrong communication and stakeholder-management skills: able to work with business users, functional leads and IT teams.\nGood analytical skills: able to understand business processes, translate into system configurations and deliver solutions.\nProficiency in MS Office (especially Excel) and comfort working with system documentation, reporting tools and user support workflows.\nFluency in English; Arabic language skills are an advantage.\nKey Competencies & Behaviours\nDetail-oriented and reliable: ensures accuracy, data integrity and stable system operations.\nCollaborative: works effectively with business and technical teams, supports user needs and drives system adoption.\nProactive and problem-solver: identifies system/process issues early, proposes improvements and resolves them.\nCustomer/user-centric: views internal users as customers and delivers high-quality support and training.\nAdaptable and resilient: able to manage multiple system tasks, change requests, and evolving business requirements in a retail fast-paced environment.\nWhat We Offer\nCompetitive salary and benefits aligned with UAE market and experience.\nOpportunity to work with core business systems in a dynamic retail/consumer-goods environment and make a tangible impact on operations.\nExposure to cross-functional collaboration with merchandising, supply chain, sales and finance teams and professional development in business systems and retail technology.\nApply now!","description_format":"text","description_chars":4035,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-11-11T01:21:40Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-11-11T03:26:40Z"},"pay":null,"html_url":"https://alion.io/job/caliberly-business-system-administrator","json_url":"https://alion.io/job/caliberly-business-system-administrator.json","meta":{"generated_at":"2026-11-11T03:26:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4479767},"rest":"https://alion.io/mcp/rest/get_company?id=4479767"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaliberly-business-system-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaliberly-business-system-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaliberly-business-system-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caliberly-business-system-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaliberly-business-system-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4049762}},{"tool":"search_jobs","arguments":{"company":"caliberly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4049762},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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