{"id":4049815,"url":"https://alion.io/job/caliberly-delivery-manager-technology","title":"Delivery Manager - Technology","company":{"id":4479767,"name":"Caliberly","domain":"caliberly.com","url":"https://alion.io/company/caliberly","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Akamai","optional":false},{"name":"Azure","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-11T01:21:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T01:21:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Synopsis\n This role reports to the Senior Portfolio Delivery Lead. The Delivery Lead will oversee the delivery of strategic digital initiatives across the Web, Mobile, and Loyalty ecosystem, including Adobe CMS-powered websites, self-service platforms, and other digital products.\nThis role is responsible for end-to-end execution from planning to delivery, ensuring alignment with business objectives, and driving measurable outcomes across digital touchpoints.\nThe role also leads the Digital Factory Support function, which provides 24/7 support and maintenance for Etihad s digital assets - including APIs, cloud infrastructure (Azure), Akamai content delivery and cache management, website hosting, and a wide range of digital applications. Support operations are run by a hybrid team model combining onshore and a majority offshore workforce.\nIn addition, the Delivery Lead will manage fully agile, self-managed teams responsible for delivering product enhancements and new capabilities in an iterative, high-velocity delivery environment. This includes fostering agile maturity, providing delivery leadership, and ensuring technical and business alignment.\nAccountabilities\n\nAccountable for the delivery of major digital initiatives including websites, loyalty platforms, mobile applications, and self-service tools.\nLead the Digital Factory Support function, ensuring operational stability and 24/7 support coverage across APIs, Azure Cloud, Akamai (CDN and cache), digital content, and hosted web assets.\nOversee a portfolio of Agile digital delivery teams (4 5 self-managed teams) operating under the SAFe framework; drive Agile maturity and continuous improvement practices.\nDeliver omnichannel and personalized experiences across platforms using Adobe Experience Cloud tools (CMS, Analytics, Target, CDP).Partner with business, IT, marketing, and vendor stakeholders to align on priorities, delivery timelines, and expected outcomes.\nEnsure end-to-end ownership of delivery lifecycle, including scope, estimation, resourcing, benefit tracking, quality, and release readiness.\nManage stakeholder communications at all levels, ensuring transparency, early escalation, and resolution of risks and issues.\nDrive a culture of innovation, accountability, and agility within both delivery and support operations.\nOversee vendor performance and work with internal functions (PMO, Procurement, Finance) to ensure proper governance, budget control, and contract compliance.\nSupport and grow a strong delivery and support team capability by mentoring team members and fostering a collaborative, high-performing environment.\nEducation & Experience\n\n7+ years of experience in managing large, complex, and cross-functional projects, programs and portfolios., delivering large-scale digital programs with direct accountability for both delivery and production support functions.\nDeep experience in digital self-service, loyalty systems, APIs, and mobile applications.\nProven leadership of Agile teams (preferably SAFe-certified) and scaled delivery environments (multiple teams/ARTs).\nProfessional certification such as PMP, PRINCE2, SAFe, or Scrum Master (CSM) preferred.\nExperience running 24/7 digital support operations with globally distributed teams (onshore/offshore).\nBachelor s degree in Computer Science, Software Engineering, or Business. Excellent stakeholder engagement, communication, and vendor management skills.\nNice to have knowledge and prior experience with airline transaction systems preferably with Amadeus Altea and experience in leading transformations using Adobe Experience Platforms and products.","description_format":"text","description_chars":3621,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-11T01:21:40Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:3","agency","win:early","comp:brand"],"computed_at":"2026-11-11T04:50:17Z"},"pay":null,"html_url":"https://alion.io/job/caliberly-delivery-manager-technology","json_url":"https://alion.io/job/caliberly-delivery-manager-technology.json","meta":{"generated_at":"2026-11-11T04:50:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5759,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4479767},"rest":"https://alion.io/mcp/rest/get_company?id=4479767"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaliberly-delivery-manager-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaliberly-delivery-manager-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaliberly-delivery-manager-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caliberly-delivery-manager-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaliberly-delivery-manager-technology"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4049815}},{"tool":"search_jobs","arguments":{"company":"caliberly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4049815},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}