{"id":4049994,"url":"https://alion.io/job/caliberly-operations-engineer","title":"Operations engineer","company":{"id":4479767,"name":"Caliberly","domain":"caliberly.com","url":"https://alion.io/company/caliberly","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-11T01:21:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T01:21:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title - Operations Engineer\nAbout the Role\nWe are seeking a proactive and technically skilled Operations Engineer to support, monitor, and optimize day-to-day operational systems and infrastructure that enable smooth business and technical operations. This role focuses on ensuring system reliability, operational efficiency, and timely issue resolution while collaborating closely with engineering, DevOps, and business teams.\nKey Responsibilities\nOperational Support & System Monitoring\nMonitor production systems, applications, and infrastructure to ensure availability and performance.\nRespond to operational incidents, troubleshoot issues, and coordinate resolutions.\nPerform root-cause analysis and implement preventive measures.\nProcess Execution & Optimization\nExecute routine operational tasks, system checks, and maintenance activities.\nIdentify opportunities to improve operational workflows, automation, and efficiency.\nSupport continuous improvement initiatives across operations.\nCollaboration & Issue Management\nWork closely with development, QA, DevOps, and infrastructure teams to support releases and deployments.\nCoordinate with internal stakeholders to resolve operational issues affecting business processes.\nCommunicate system status, risks, and incident updates clearly.\nDocumentation & Compliance\nMaintain accurate operational documentation, runbooks, and procedures.\nEnsure operational activities comply with internal policies and quality standards.\nSupport audits and compliance requirements where applicable.\nPerformance & Reliability Support\nTrack system performance metrics and operational KPIs.\nAssist in capacity planning and system optimization efforts.\nSupport high-availability and disaster recovery processes.\nQualifications & Experience\nBachelors degree in Engineering, Information Technology, or a related field.\n3-6 years of experience in operations, systems engineering, or technical support roles.\nStrong understanding of system operations, monitoring, and incident management.\nFamiliarity with operating systems, networking basics, and infrastructure concepts.\nExperience working with operational tools, ticketing systems, and monitoring platforms.\nStrong problem-solving skills and ability to work under pressure.\nEffective communication and coordination skills.\nKey Competencies & Behaviours\nOperationally focused and detail-oriented\nStrong troubleshooting and analytical ability\nProactive and ownership-driven mindset\nAbility to work in fast-paced environments\nCollaborative and team-oriented approach\nCommitment to reliability and continuous improvement\nWhat We Offer\nCompetitive compensation and benefits\nOpportunity to support enterprise-grade operational systems\nExposure to cross-functional technical and business teams\nStructured and process-driven work environment\nCareer development and learning opportunities\nApply 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