{"id":4050119,"url":"https://alion.io/job/caliberly-sales-manager-7","title":"Sales Manager","company":{"id":4479767,"name":"Caliberly","domain":"caliberly.com","url":"https://alion.io/company/caliberly","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-11T01:21:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T01:21:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title - Sales Manager\nAbout the Role\nYou will lead revenue generation by driving new business acquisition, expanding existing accounts, and developing high-impact sales strategies within the outsourcing and BPO sector. This role requires strong commercial acumen, exceptional relationship-building abilities, and the capacity to position outsourcing solutions that support client growth and operational efficiency. You will be responsible for shaping market presence, improving sales performance, and achieving ambitious profitability and expansion goals.\nKey Responsibilities\nSales Strategy & Planning\nDevelop and execute sales strategies targeting key industries and high-value prospects.\nDefine revenue goals, KPIs, and forecasting frameworks that support business objectives.\nAnalyze market conditions, customer needs, and competitive dynamics to refine go-to-market strategies.\nNew Business Development\nIdentify, qualify, and convert leads through structured outreach, networking, and industry engagement.\nConduct impactful sales meetings, presentations, and solution demonstrations for prospective clients.\nMaintain and advance a strong sales pipeline with disciplined follow-up and deal progression.\nAccount Management & Client Relationships\nBuild long-term partnerships by understanding client business needs and outsourcing requirements.\nDrive retention, upselling, and cross-selling across service lines to expand key accounts.\nAct as the main point of contact, ensuring service satisfaction and consistent communication.\nProposal Development & Negotiation\nPrepare commercial proposals, bids, and tailored outsourcing solutions in collaboration with internal teams.\nNegotiate pricing, contracts, and service-level agreements that meet both customer and business objectives.\nEnsure proposed solutions are operationally viable and aligned with delivery capabilities.\nCross-Functional Coordination\nWork closely with operations, delivery, finance, HR, and marketing teams for seamless client onboarding.\nAlign internal stakeholders to ensure service commitments, timelines, and expectations are met.\nProvide insights and feedback to refine service offerings and enhance competitiveness.\nSales Operations & Reporting\nMaintain accurate CRM data, including sales activities, pipeline updates, and client information.\nTrack and report sales performance metrics, forecasts, and conversion ratios to leadership.\nEnsure adherence to structured sales processes and continuous improvement of sales practices.\nTeam Leadership (If Applicable)\nGuide and mentor junior sales staff, providing support in developing their commercial capabilities.\nSupport training initiatives to enhance product knowledge, sales techniques, and professional development.\nQualifications & Experience\nBachelors degree in Business, Marketing, or a related field.\n58 years of experience in sales within the BPO, outsourcing, staffing, or service industry.\nProven success in closing mid-to-large size deals and meeting revenue targets.\nStrong understanding of outsourcing models including BPO, shared services, contact centers, or RPO.\nExcellent communication, negotiation, and presentation skills.\nExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.).\nStrong commercial understanding of pricing models and profitability analysis.\nAnalytical mindset with the ability to interpret sales data and market insights.\nAbility to work collaboratively across departments and manage multiple priorities.\nWillingness to travel for client visits and industry events.\nKey Competencies & Behaviours\nStrategic thinking and strong commercial acumen\nExcellent relationship-building and stakeholder management\nHigh-level communication and negotiation ability\nTarget-driven mindset with resilience and persistence\nStrong sense of ownership and accountability\nAbility to multitask and thrive in a fast-paced environment\nAnalytical, data-driven, and detail-oriented\nAdaptable, proactive, and growth-oriented mentality\nWhat We Offer\nCompetitive salary and performance-based incentives\nCareer growth into senior commercial leadership roles\nOpportunity to work with leading regional and international clients\nCollaborative, supportive, and dynamic work environment\nTraining, development, and professional learning opportunities\nApply 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