{"id":4050179,"url":"https://alion.io/job/caliberly-service-sales-manager","title":"Service Sales Manager","company":{"id":4479767,"name":"Caliberly","domain":"caliberly.com","url":"https://alion.io/company/caliberly","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sharjah, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T01:21:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T21:37:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Title - Service Sales Manager\nLocation: Sharjah, UAE\nAbout the Role\nWe are seeking a dynamic and results-oriented Service Sales Manager to drive aftermarket sales, service contracts, maintenance solutions, and customer relationship management across industrial cooling, heat transfer, and engineering service sectors. The successful candidate will be responsible for developing business opportunities, expanding the service portfolio, increasing recurring revenue streams, and ensuring exceptional customer satisfaction.\nKey Responsibilities\nService Sales & Business Development\nDevelop and execute service sales strategies to achieve revenue and profitability targets.\n\nIdentify and pursue new business opportunities for maintenance contracts, refurbishment projects, repairs, retrofits, and aftermarket services.\n\nGenerate leads and build a strong sales pipeline across key industrial sectors.\n\nPrepare and deliver technical and commercial proposals tailored to customer requirements.\n\nNegotiate contracts and close service agreements in line with company objectives.\n\nCustomer Relationship Management\nBuild and maintain long-term relationships with existing and prospective customers.\n\nConduct regular customer visits to understand operational challenges and identify service opportunities.\n\nAct as the primary point of contact for key accounts and strategic customers.\n\nEnsure high levels of customer satisfaction and retention through proactive engagement.\n\nService Contract Management\nPromote annual maintenance contracts (AMCs), preventive maintenance programs, and service agreements.\n\nMonitor contract performance and ensure commitments are delivered effectively.\n\nCoordinate contract renewals and identify opportunities for upselling and cross-selling services.\n\nWork closely with operations teams to ensure successful service execution.\n\nTechnical & Commercial Support\nCollaborate with engineering and service teams to develop practical solutions for customers.\n\nReview customer requirements and provide technically sound recommendations.\n\nSupport pricing strategies, costing exercises, and commercial evaluations.\n\nEnsure proposals meet both technical specifications and profitability expectations.\n\nMarket Intelligence & Strategy\nMonitor market trends, competitor activities, and industry developments.\n\nIdentify emerging opportunities within industrial, manufacturing, power, marine, oil & gas, and infrastructure sectors.\n\nDevelop action plans to strengthen market presence and increase service market share.\n\nProvide regular sales forecasts and market insights to senior management.\n\nTeam Collaboration & Reporting\nWork closely with service operations, engineering, procurement, and finance teams.\n\nMaintain accurate CRM records, sales forecasts, and pipeline reports.\n\nPrepare periodic sales performance reports and business development updates.\n\nParticipate in strategic planning and budgeting activities.\n\nQualifications & Experience\nBachelor's Degree in Mechanical Engineering, Industrial Engineering, Business Administration, or a related discipline.\n\n6-12 years of experience in service sales, aftermarket sales, technical sales, or business development within industrial engineering, HVAC, cooling systems, heat exchangers, power generation, marine, or related sectors.\n\nProven track record of achieving service revenue targets and managing customer relationships.\n\nStrong understanding of maintenance services, equipment lifecycle management, and industrial service operations.\n\nKey Skills & Competencies\nService sales and business development\n\nKey account management\n\nContract negotiation and commercial management\n\nTechnical sales and solution selling\n\nCustomer relationship management\n\nMarket analysis and strategic planning\n\nProposal preparation and tender management\n\nCRM and sales pipeline management\n\nCommunication and presentation skills\n\nLeadership and stakeholder management\n\nWhat We Offer\nCompetitive salary and performance-based incentives\n\nOpportunity to work with a leading engineering and industrial services organization\n\nExposure to diverse industrial sectors and international clients\n\nCareer growth and professional development opportunities\n\nDynamic and collaborative work environment\n\nApply now!","description_format":"text","description_chars":4244,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-11T01:21:40Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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