Design Sales Manager
Founded in 1978, California Closets is the leader in premium custom storage solutions and a recognized authority in design and space management. We create beautifully functional spaces that enhance how our clients live in their homes, from custom closets to home offices and beyond. Our brand is built on exceptional design, craftsmanship, and a consultative, high-touch client experience.
Position Overview
We are seeking a Sales Manager who is both a leader and coach, someone who can elevate a team of experienced Design Consultants while holding a high bar for performance, accountability, and customer experience.
This role is ideal for a professional with a strong backbone in leadership, the ability to make sound decisions and enforce standards, and a passion for developing top-tier talent. The Sales Manager will drive results by fostering a culture of value-based selling, ensuring our team consistently delivers a premium, consultative experience aligned with our brand.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and mentor a team of experienced Design Consultants to consistently achieve and exceed sales goals
- Provide hands-on coaching focused on consultative, value-based selling, not price-driven transactions
- Establish a culture of accountability, professionalism, and continuous improvement
- Confidently address performance issues and enforce company policies with consistency and integrity
- Partner with the General Manager to recruit, hire, and retain top-tier sales talent
Sales Performance & Strategy
- Drive all key sales metrics, including revenue, close rates, and average order value
- Analyze sales data to identify trends, opportunities, and areas for improvement
- Partner with leadership to develop and execute strategic initiatives, including trade partnerships and business development
- Ensure proper pipeline management and CRM usage with a high standard of data integrity
Customer Experience & Brand Standards
- Ensure the team delivers a premium, consultative client experience at every touchpoint
- Uphold brand standards in design, communication, and service delivery
- Review client feedback and proactively address any concerns to protect the brand reputation
Cross-Functional Collaboration
- Work closely with Operations to ensure seamless execution from sale through installation
- Collaborate with leadership on process improvements and business initiatives
- Lead and facilitate sales meetings, training sessions, and performance reviews
- 5+ years of experience in sales leadership, preferably leading experienced or senior-level sales professionals
- Proven success in coaching and developing high-performing sales teams
- Strong decision-making skills with the ability to hold firm on standards and expectations
- Demonstrated success in value-based or consultative selling environments (premium/luxury brands strongly preferred)
- High level of integrity, professionalism, and accountability
- Experience in industries such as interior design, home improvement, remodeling, or other high-touch residential services is highly preferred
- Strong business acumen with the ability to analyze performance metrics and drive strategy
- Excellent communication and interpersonal skills
What We’re Looking For
- A leader, not just a manager-someone who develops people and raises the bar
- Comfortable leading tenured, high-performing team members
- Someone who thrives in a premium brand environment, where experience and quality matter more than price
- A professional who can balance empathy with accountability
Compensation & Benefits
- Base Salary: $120,000 - $150,000
- Health Insurance
- Paid Vacation, Holidays, and Sick Time
- 401(k) Plan
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