{"id":3349323,"url":"https://alion.io/job/california-closets-installation-operations-manager","title":"Installation Operations Manager","company":{"id":6145,"name":"California Closets","domain":"californiaclosets.com","url":"https://alion.io/company/california-closets","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pottstown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":115000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T17:00:08Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-06T14:12:14Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs.\n Position Summary\nThis position works closely with the Installation Manager to maintain organization, accountability, and efficiency across the installation team. The coordinator will help ensure installers have the supplies, hardware, uniforms, and resources they need. The goal of this role is to improve operational efficiency and consistency while allowing the Installation Manager to focus on team development, training, scheduling, and overall installation quality.\nKey Responsibilities\n1. Recruiting and Hiring Support\nReview resumes and identify potential installation team candidates.\nAssist with organizing the onboarding process for new team members.\n2. Daily Installation Operations and Team Accountability\nHandle installer callouts and communicate staffing changes to the appropriate personnel.\nMonitor installer attendance, punctuality, professionalism, and compliance with company expectations.\n3. Fleet, Uniforms, and Vehicle Appearance\nMonitor the cleanliness and overall appearance of company vans, both inside and outside.\nEnsure installers wear required company uniforms and maintain a professional appearance.\nUse the company GPS tracking system to monitor vehicle locations and activity.\nReport vehicle concerns and assist in scheduling repairs, maintenance, inspections, etc.\n4. Inventory, Supplies, Tools, and Hardware\nAssist with ordering and stocking of installation supplies, materials, and hardware.\nTrack tools and equipment to help ensure inventory is accounted for and available when needed.\n5. Missing Parts and Job Support\nCoordinate Uber deliveries or other approved delivery arrangements when parts are missing or additional materials are required.\n6. Installer Performance and Overtime Tracking\nTrack installer performance numbers and maintain accurate records of team results.\nMonitor and document installer overtime (OT) hours.\nCompile performance information to help identify opportunities for improvement.\n7. Installation Go-Back Tracking and Reduction\nTrack installation go-backs and return visits resulting from incomplete work, installation errors, missing parts, or other job-related issues.\nIdentify recurring patterns and follow up on corrective actions and help ensure recurring issues are addressed.\nWork with the Installation Manager and installation team to reduce preventable go-backs, improve first-time completion rates, and minimize unnecessary labor and travel costs.\n8. Meetings and Communication\nLead with installation manager in monthly installation team meetings.\nAttend monthly corporate installation meetings via Microsoft Teams.\nParticipate in bimonthly one on one meetings with installers and yearly evaluation meetings.\nParticipate in monthly manager meetings and all leadership training classes.\nHelp ensure company procedures, expectations, and operational updates are communicated consistently to the installation team.\n Strong computer skills and the ability to learn and use company software, GPS tracking systems and Microsoft Office.\nEffective verbal and written communication skills.\nStrong follow-up skills and the ability to hold team members accountable professionally.\nComfortable reviewing performance data, tracking numbers, and maintaining accurate records.\nAbility to work collaboratively with the Installation Manager, installers, and other departments.\n Find us on Facebook, YouTube, and Instagram\nWe are an equal opportunity employer. We E-Verify.\nAll your information will be kept confidential according to EEO guidelines.\nPrivacy Policy: https://www.californiaclosets.com/privacy-policy/\nTerms and Conditions: https://www.californiaclosets.com/terms-conditions/","description_format":"text","description_chars":4155,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Furniture","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-27T18:08:30Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.579,"p_room":0.945,"age_days":9,"expected_fill_days":23,"reasons":["conf:0","stale_co","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/california-closets-installation-operations-manager","json_url":"https://alion.io/job/california-closets-installation-operations-manager.json","meta":{"generated_at":"2026-11-06T18:08:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":227,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6145},"rest":"https://alion.io/mcp/rest/get_company?id=6145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcalifornia-closets-installation-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcalifornia-closets-installation-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcalifornia-closets-installation-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/california-closets-installation-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcalifornia-closets-installation-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3349323}},{"tool":"search_jobs","arguments":{"company":"californiaclosets.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3349323},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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