{"id":1726002,"url":"https://alion.io/job/calix-manager-marketing-operations","title":"Manager, Marketing Operations","company":{"id":5714,"name":"Calix","domain":"calix.com","url":"https://alion.io/company/calix","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":63},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Salesforce Data Cloud","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T12:44:10Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One - our cloud-first, AI-powered platform - CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.\nManager, Marketing Operations - Bangalore, India\nAbout the Role\nMarketing Operations at Calix is where strategy becomes execution. We're rebuilding the engine - a new marketing automation platform, an AI-assisted intent and enrichment layer, and an analytics foundation that ties every campaign to pipeline. We're looking for a Manager of Marketing Operations to lead that work from our Bangalore CIDC hub.\nYou'll lead and grow a team responsible for the day-to-day health of our martech stack - Salesforce Marketing Cloud, 6sense, Salesforce CRM - while owning the strategic projects that expand what the stack can do, and the operating model that lets the work scale. You'll be hands-on enough to unblock your team on a segmentation build or a data quality issue, and senior enough to make sure that problem doesn't recur. If you want a role where you can shape a global marketing operations function rather than maintain one, this is it.\nWhat You'll Do\nLead and develop the team\nManage, coach, and grow a team of marketing operations professionals in India, covering platform administration, campaign execution, list management, and data operations\nSet clear ownership, expectations, and quality standards; build capability so execution work scales without escalation\nPartner with global MOps leadership and cross-functional stakeholders across Demand Generation, Field Marketing, Product Marketing, Sales, and Customer Success\nBuild the operating model that scales production\nDesign and maintain reusable assets in Salesforce Marketing Cloud - email and journey templates, modular content blocks, standardized data extensions, and pre-built audience logic - that enable junior and less technical team members to execute independently\nEstablish naming conventions, QA checklists, approval workflows, and documentation that make campaign production repeatable and low-risk\nCreate enablement materials and training paths that upskill the team and reduce dependency on senior technical resources\nContinuously identify manual, high-touch work and convert it into templated or automated processes\nOwn the platforms\nServe as senior SME for Salesforce Marketing Cloud - journeys, data extensions, audience segmentation, deliverability, governance, and integration with Salesforce CRM\nOwn 6sense administration and strategy: intent keyword planning, audience/segment design, account and contact enrichment, and ABM activation\nEnsure campaign infrastructure, lead routing, and attribution data flow cleanly between MAP, CRM, and reporting layers\nDrive data quality and execution rigor\nOwn marketing data integrity - list imports, normalization, enrichment, deduplication, and pre-activation QA\nBuild repeatable, documented processes that reduce manual effort and downstream reporting errors\nEstablish governance for consent, data standards, and campaign taxonomy\nDeliver strategic projects\nLead multi-system, multi-stakeholder projects from requirements through launch and adoption\nIdentify and implement automation and AI opportunities that improve speed, accuracy, and capacity\nTriage and prioritize incoming work through project management tooling, balancing operational demand against strategic initiatives\nWhat You Bring\nRequired\n8+ years in marketing operations, with demonstrated progression into leadership or team lead responsibility\nDeep, hands-on expertise in Salesforce Marketing Cloud - you've built and owned it, not just used it\nProven track record building scalable operating models: templates, standards, and documented processes that enable a broader team to execute\nStrong 6sense experience across intent, segmentation, and enrichment\nWorking knowledge of Salesforce CRM as it relates to campaigns, lead lifecycle, routing, and attribution\nExperience using project management tools to intake, triage, and prioritize marketing work\nPractical experience applying AI tools to marketing operations - enrichment, QA, content, agents, or workflow automation\nExcellent written and verbal communication; comfortable working with senior stakeholders across geographies\nWillingness to work US Eastern hours to overlap with the global marketing team\nPreferred\nExperience with Pardot / Marketing Cloud Account Engagement or other enterprise MAPs (Marketo, HubSpot); migration experience is a strong plus\nSalesforce Data Cloud experience\nExposure to RPA or automation platforms and data hygiene/enrichment tooling\nAdobe Workfront administration\nPower BI or comparable BI tooling\nExperience supporting a global B2B technology or SaaS marketing organization\nLocation & Work Model\nBangalore, India (CIDC) - hybrid. 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