{"id":4217458,"url":"https://alion.io/job/callpoint-kundenberaterin-basel","title":"Kundenberater:in Basel","company":{"id":2627275,"name":"Callpoint","domain":"callpoint.ch","url":"https://alion.io/company/callpoint","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"myjob.ch","ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Basel, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4314,"max":null,"currency":"CHF","period":"month","gross":null,"usd_annual":61956},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T23:27:36Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Du bist... \nkommunikativ, belastbar und hast Spass am Kundenkontakt? Dann komm zu uns, wir fördern und entwickeln dich - und freuen uns auf deine Bewerbung.\nWir sind... \nWir sind ein inhabergeführtes Schweizer Call Center - und kümmern uns mit Herzblut und Engagement um unsere Mitarbeiter:innen und Kund:innen. Bei uns bist du endlich angekommen.\nDeine Verantwortung \n Du bist der erste Ansprechpartner für alle Telefonische Anfragen\n Du bearbeitest Reklamationen, übernimmst support und Kundenanfragen\n Du erfasst die Kundenanliegen im System\n Arbeitszeiten von Montag bis Sonntag 07:00 bis 22:00 Uhr\n Start ab sofort, Pensum 100% \n Dein Profil \n Deutsch/Schweizerdeutsch ist deine Muttersprache\n Fliessendes Französisch oder Italienisch in Wort und Schrift wird vorausgesetzt (Niveau C1 - in Word und Schrift)\n Du hast Freude im Umgang mit Kunden\n Du arbeitest gerne in einem lebhaften Team\n Gute PC-Kenntnisse vereinfachen den Einstieg\n Deine Vorteile \n Nach der Einschulungsphase ist Homeoffice möglich (nur für Mitarbeiter mit Wohnsitz in der Schweiz)\n Angenehme Arbeitsatmosphäre, sorgfältige Einschulung und individuelle Betreuung\n Nach dem Einstiegslohn von CHF 4'314 (100%) wird sich dein Lohn in den ersten beiden Jahren um je 4% pro Jahr erhöhen\n Für jede weitere Landessprache bekommst du einen Zuschlag von CHF 100.- (100%) \n Bis zum 5. Dienstjahr jedes Jahr einen Tag mehr Ferien\n Haben wir dein Interesse geweckt? Dann bewirb dich Online oder per Email. Bei Fragen steht dir Marion Sägesser unter 058 201 15 88 oder per Email an zu Verfügung. Wir freuen uns auf dich!","description_format":"text","description_chars":1583,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Security Compliance","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-13T03:11:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T08:51:30Z"},"pay":{"stated_usd_annual":61956,"is_top_pay":false},"html_url":"https://alion.io/job/callpoint-kundenberaterin-basel","json_url":"https://alion.io/job/callpoint-kundenberaterin-basel.json","meta":{"generated_at":"2026-11-13T08:51:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2627275},"rest":"https://alion.io/mcp/rest/get_company?id=2627275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcallpoint-kundenberaterin-basel"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcallpoint-kundenberaterin-basel"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcallpoint-kundenberaterin-basel"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/callpoint-kundenberaterin-basel\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcallpoint-kundenberaterin-basel"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4217458}},{"tool":"search_jobs","arguments":{"company":"callpoint.ch","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4217458},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}