{"id":2048196,"url":"https://alion.io/job/calltek-inc-project-coordinator-general-santos","title":"Project Coordinator General Santos","company":{"id":688934,"name":"CallTek","domain":"calltekinc.com","url":"https://alion.io/company/calltekinc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0.2,"stale_share":0.4,"repost_share":0.2,"time_to_fill_p50_days":50,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["General Santos, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":19500,"period":"year","method":"role_country_seniority_unknown","sample_n":78},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-10-07T20:43:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-14T14:22:48Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Project Coordinator\nWe are seeking a highly organized and customer-focused Project Coordinator to support the successful delivery of customer service orders and projects from initiation through completion. This role works closely with customers, vendors, project managers, sales, engineering, and internal operations teams to ensure milestones are met, issues are resolved, and projects remain on schedule.\nKey Responsibilities\nCoordinate and track customer orders/projects from assignment through installation, activation, and completion.\nProvide clear, timely status updates, next steps, and follow-up dates to customers and internal stakeholders.\nMaintain accurate project documentation, trackers, order notes, milestones, and supporting documentation.\nManage multiple priorities and workflow tasks using systems such as Salesforce, Smartsheet, Jira, Excel, and other project/order management tools.\nCoordinate site surveys, installation schedules, vendor activities, activation calls, and customer requirements.\nMonitor order progress and proactively address delays, missed milestones, aging orders, and potential risks.\nCommunicate regularly with customers, vendors, sales, engineering, and operations teams via email, phone, and Microsoft Teams.\nHandle first- and second-level escalations with urgency and engage project leadership when additional support is required.\nAssist with KPI tracking, forecasting, reporting, and overall project delivery performance.\nMaintain a high level of customer service while driving projects toward timely completion.\nRequirements\nIdeal Candidate\nThe ideal candidate is a strong communicator who is highly organized, detail-oriented, proactive, and comfortable managing multiple projects simultaneously. Experience in project coordination, service delivery, telecommunications, order management, customer implementation, or a related environment is highly preferred.\nFull-Time | Permanent Opportunity\nExperience in project coordination, service delivery, telecommunications, order management, customer implementation, or a related field preferred.\nStrong organizational and time-management skills with the ability to manage multiple projects simultaneously.\nExcellent written and verbal English communication skills.\nStrong customer service and problem-solving abilities.\nExperience with project management, CRM, ticketing, or order management systems is preferred.\nComfortable communicating with customers, vendors, and cross-functional teams.\nAbility to work with urgency, meet deadlines, and follow projects through to completion.\nMust be able to work onsite in Cebu City, or General Santos City.\nMust be able to work on site in office work hours M-F 9:00am-6:00pm eastern time zone\nBenefits\nExcellents Benefits, 3500.00 in allowances, free meals and shift differential.","description_format":"text","description_chars":2813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Help Desk & Service Desk","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-07T20:43:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":50,"reasons":["conf:0","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/calltek-inc-project-coordinator-general-santos","json_url":"https://alion.io/job/calltek-inc-project-coordinator-general-santos.json","meta":{"generated_at":"2026-10-14T16:45:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688934},"rest":"https://alion.io/mcp/rest/get_company?id=688934"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcalltek-inc-project-coordinator-general-santos"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcalltek-inc-project-coordinator-general-santos"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcalltek-inc-project-coordinator-general-santos"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/calltek-inc-project-coordinator-general-santos\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcalltek-inc-project-coordinator-general-santos"}]}