{"id":2653066,"url":"https://alion.io/job/calltower-senior-proposal-writer","title":"Senior Proposal Writer","company":{"id":719828,"name":"Calltower","domain":"calltower.com","url":"https://alion.io/company/calltower","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T23:44:07Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T03:06:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nJob Purpose:\nThe Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate CallTower in the CX, CCaaS, AI and UCaaS market.\nDuties:\nIn the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:\n· Proposal Strategy & Development\nLead end-to-end RFP/RFI responses, including strategy, messaging, and positioning\nDevelop win themes and value propositions aligned to client needs and competitive landscape\nTranslate technical solutions into clear, compelling business narratives\n· Cross-Functional Leadership\nPartner with Sales, Pre-Sales, Product, Legal, and Delivery teams to shape responses\nFacilitate proposal strategy sessions and stakeholder alignment to meet response deadlines\n· Process & Content Optimization\nMaintain and evolve reusable content library and templates\nDrive continuous improvement of proposal processes and tools (including AI-enabled capabilities)\nOversee and manage the response process, including procurement portals, communications with customer procurement teams, and bid coordination.\n· Risk & Compliance\nEnsure all proposals align with contractual, legal, and compliance standards\nIdentify and mitigate commercial and contractual risks\nCommunicate with federal, state, and provincial bodies to request compliance documents\nReview contract clauses and verify the conformity of proposals\nThe Senior Proposal Writer will also partake in managing contractual documents for the Company (scope of work, change requests, hours of bank, support contracts, subscription contracts, etc.). His/her responsibilities include:\nPrepare, review, and finalize proposal content (technical, financial, compliance, corporate etc.)\nApply, evaluate, and adjust these measures as required, and consult legal counsel for review if necessary.\nImplement a compliance process for all stakeholders\nReview the development process and optimize it\nReview SOW grids and T&C. Make any valuable improvement when possible and automate them\nAnalyze proposal T&C and assumptions and SOW to mitigate business risks for clients, partners and suppliers\nEnsure consistency between liability insurance contracts and the Company’s contractual commitments\nOther duties as assigned by management\nSuccess Measures\nImprove proposal win rate and qualification effectiveness\nMeet or exceed proposal turnaround SLAs\nIncrease reuse of standardized content and reduce cycle time\nMaintain high compliance and quality standards across submissions\nQualifications\n7+ years of experience in IT or consulting services as a Proposal Writer\nBachelor’s degree or 6+ years’ of relevant work experience\nExcellent understanding of the different phases of IT project implementation\nAbility to successfully communicate client tender objectives and their main characteristics to the delivery and sales teams through oral and written presentations\nStrong interpersonal skills: capacity to work in teams of various sizes, with employees with different technical abilities and professional authority\nAbility to manage and coordinate service and information requests from stakeholders with proactive means of communication\nSolid knowledge of software tools such as Word, Excel, PowerPoint, Acrobat\n\n Experience supporting enterprise SaaS / CCaaS / UCaaS deals\nProven ability to influence deal outcomes and win strategies\nExperience using proposal automation tools or AI-assisted writing tools\nExperience in project management is an asset\nAbility to analyze and write proposals\nExceptional writing skills\nStrong organizational skills, precision and great attention to detail\nFluency in English and French (spoken and written) is mandatory","description_format":"text","description_chars":3980,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-15T22:21:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:1","win:early"],"computed_at":"2026-10-16T04:49:36Z"},"pay":null,"html_url":"https://alion.io/job/calltower-senior-proposal-writer","json_url":"https://alion.io/job/calltower-senior-proposal-writer.json","meta":{"generated_at":"2026-10-16T04:49:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1839,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":719828},"rest":"https://alion.io/mcp/rest/get_company?id=719828"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcalltower-senior-proposal-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcalltower-senior-proposal-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcalltower-senior-proposal-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/calltower-senior-proposal-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcalltower-senior-proposal-writer"}]}