{"id":2886556,"url":"https://alion.io/job/cambria-director-showroom-experience","title":"Director, Showroom Experience","company":{"id":2041082,"name":"Cambria","domain":"cambriausa.com","url":"https://alion.io/company/cambriausa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eden Prairie, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110438,"max":154453,"currency":"USD","period":"year","gross":null,"usd_annual":154453},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Use","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-31T04:02:12Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Job Description:\nThe Director, Showroom Experience will elevate our customer journey, ensuring every interaction within our 25+ Showrooms and Galleries reflect the high standards and values of the Cambria brand. They will lead our efforts to create unparalleled customer experiences within our showroom environment while maximizing the utility of these brick and mortar marketing assets. This includes strategic oversight of the showroom experience, customer journey and the implementation of initiatives that enhance customer satisfaction, loyalty, and sales.\nIn partnership with others, this role is accountable to increase qualified leads, traffic, and ultimately conversion, while managing accurate KPIs down to the location level that provide valuable and actionable insights. The ideal candidate possesses a blend of leadership, vision, and a deep understanding of customer service excellence in the luxury retail sector.\nRoles and Responsibilities:\nDrive Cambria sales by transforming showrooms from passive hosting spaces into disciplined, luxury consultative sales environments.\nDevelop operational best practices across all areas of retail operations for Sales District Managers and their Gallery and Showroom staff to execute; create a culture of accountability \nEnsure proper Sales training and development for Showroom staff through our L&D department\nEnsure that all financial and non-financial resources are consistently, effectively and efficiently managed across all locations\nProject management for new locations and remodels once identified by the Showroom & Gallery leadership team\nFacilitate connectivity and sharing of ideas with our network of Showroom partners and sales associates to improve frequency of and ROI for events\nTravel to locations regularly, and engage Field Sales leaders often to gain insights and identify first-hand issues that need to be addressed \nWork in the Showrooms frequently to experience and refine process while identifying opportunities\nDrive Cambria sales by developing and deploying strategies, process and tools to increase foot traffic, improve conversion, and elevate the experience at Showrooms and Galleries\nDevelop and deploy strategies to manage leads and increase YoY qualified foot traffic and improve conversion rates\nRally Marketing, Digital and other teams to develop strategies to effectively market and drive traffic to the locations \nPartner with Marketing, Real Estate and Operations to ensure our spaces are optimized for business and the Cambria brand is optimally represented\nWork with Samples Fulfillment and to ensure optimal disbursement of Samples to consumers and trade \nEngage with local Field Sales Management to drive local execution of all programs and ensure effective communication \nDrive Cambria sales by developing and managing measurable KPIs to drive accountability for all stakeholders.\nDefine and develop Key Performance Indicators (KPIs) that dictate success and create the standard deliverables required from the showroom staff\nPartner with Salesforce, BI, and other teams to implement a model with complete adoption \nLeverage technology and automation where possible including cameras and AI to inform strategies\nDevelop action plans and lead initiatives to capitalize on insights to drive improvements\nMinimum Requirements:\nEducation: Bachelor’s degree required, in marketing, business, Interior Design or similar field\nExperience: Requires 5+ years in retail sales with management experience. Home/design experience, understanding of the industry is preferred.\nSystems: Working knowledge of Google Suite, Microsoft Office, and Salesforce\nAdditional Requirements:\nTravel Requirements: Travel required both regionally, nationally and in Canada. Must possess or be willing to secure a valid passport.\nUp to 75% air travel \nPhysical Requirements: Office position requiring telephone and computer use. Must be able to lift up to 40 pounds for displays, samples and other marketing materials\nCambria’s starting salary range for this position is $110,438 - $154,453. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.\nCambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nAt Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.\nFor additional company information, please visit www.CambriaUSA.com\nAn offer of employment is contingent upon the successful completion of a background verification check, subject to applicable laws and regulations. The results will be reviewed based on the individual's record, and the specific duties and requirements of the job.","description_format":"text","description_chars":5748,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-20T00:30:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":12,"expected_fill_days":36,"reasons":["conf:1","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":154453,"is_top_pay":false},"html_url":"https://alion.io/job/cambria-director-showroom-experience","json_url":"https://alion.io/job/cambria-director-showroom-experience.json","meta":{"generated_at":"2026-10-31T08:20:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12413,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2041082},"rest":"https://alion.io/mcp/rest/get_company?id=2041082"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcambria-director-showroom-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcambria-director-showroom-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcambria-director-showroom-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cambria-director-showroom-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcambria-director-showroom-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2886556}},{"tool":"search_jobs","arguments":{"company":"cambriausa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2886556},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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